By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Business Data Analyst - EUR Central Services - remote
Who we are:
Caring Counts - At Sedgwick, we help people and organizations navigate some of life’s most challenging moments - from workplace injuries and property damage to complex liability claims and health-related events. As a global leader in claims management and risk solutions, we operate in more than 80 countries and support millions of individuals every year with empathy, expertise, and innovation.
Working at Sedgwick means being part of a team that values integrity, collaboration, and continuous growth. With over 33,000 colleagues worldwide, we are united by a shared purpose: to take care of people when it matters most.
If you're looking for a meaningful career where your skills make a real difference, we invite you to explore opportunities with us.
What you like to do:
This is an exciting opportunity for an enthusiastic and self-motivated individual to join the Darwin Central Services team. Contributing to the development of Darwin and its associated applications.
The purpose of the role is to deal with requests from appropriate colleagues that have been distributed to you for processing. The successful candidate will develop a deeper knowledge of how Darwin works in each territory and local market requirements.
Reporting to the European Business Data Manager you will resolve support requests lodged by appropriate users from different territories across multiple time-zones. These will often be required to meet exacting deadlines. In addition, you enjoy:
1. Processing support requests, maintaining Darwin Admin Centre data impacting Services, Clients, Contracts, Fees, Master and Standing Data
2. Carrying out Darwin Admin Centre modifications and other changes as directed by the Business Data Manager, and escalating to the Business Data Manager where required
3. Monitoring changes requested to ensure that the changes have been approved by the appropriate authority (Client Director, Marketing Standards, Legal, Risk & Compliance) and that the changes will not have any adverse effects on any other part of the business
4. Recording changes and modifications to demonstrate compliance and service provided
What we would like:
5. Good understanding of Darwin, the Darwin Admin Centre, and how associated applications, such as MySedgwick, ViaOne, and Smart.Ly interact with it
6. Ability to evaluate the requested changes, and their implications to business process
7. An ability to follow rules designed to satisfy any Legal and regulatory requirements
8. Excellent written and verbal communications skills in English, and other European languages preferred
9. High attention to detail
10. Commitment to quality
11. Ability to react well to changing requirements
12. Ability to work within a team and individually under own initiative
13. Ability to work under pressure and to tight deadlines
14. Good knowledge of Microsoft Office applications
What we offer:
Being part of European Central Services Team, within Central Europe, you may choose where you like to work. The international team is working fully remote. If you like, you may work in one of our offices. This is up to you. Create the work environment that inspires you.
Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Next steps for you:
Think we'd be a great match? Apply now – we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
For any questions you may have, please do not hesitate to contact our Talent Acquisition Partner Sonja Schmidt-Gillmeister,. We look forward to receiving your CV including your salary expectation and notice period or start date.
#LI-REMOTE
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.