Digital Services Site Lead (f/m/d)
About the Role
Location Germany Niedersachsen Cuxhaven Company Siemens Gamesa Renewable Energy Deutschland GmbH Organization Wind Power Business Unit Digital Services Full / Part time Full-time Experience Level Mid-level Professional
A Snapshot of Your Day
We are seeking an Engagement & Support Lead (f/m/d) to establish a dedicated Digital Services (DS) presence at the Cuxhaven factory—mirroring proven, high-performing setups in other Siemens Energy production sites. This role ensures business continuity, drives the successful deployment of digital solutions, and acts as the essential link between the factory floor and the wider Digital Services and Delivery Center (DC) organizations.
You will focus on three core areas:
1. Stakeholder engagement & business liaison
2. On-site project implementation
3. Hands-on technical support
With a strong background in IT project delivery within industrial environments, you will ensure stable operations, coordinate digital transformation initiatives, and support users in adopting new tools and processes.
How You’ll Make an Impact
4. 50% Stakeholder Engagement & Business Liaison
5. Act as the primary liaison between Cuxhaven factory management, end-users, and the central Digital Services (DS) and country organizations.
6. Engage with user groups to identify systems needs, gather feedback, and manage expectations regarding IT service delivery and project timelines.
7. Communicate project status, risks, and outcomes effectively to both technical and non-technical stakeholders.
8. Coach and guide factory personnel on the use of new systems and processes to promote user adoption and proficiency.
9. 30% On-Site Project Implementation & Management
10. Manage the end-to-end lifecycle of IT projects within the Cuxhaven factory, from planning and requirements gathering to deployment and post-launch support.
11. Coordinate the installation and integration of new hardware, software, and systems in alignment with central Digital Services initiatives.
12. Serve as the primary on-site technical expert for the implementation of new digital tools, ensuring minimal disruption to factory operations.
13. Develop and adapt methodologies for system installation and integration to suit local factory conditions and user needs.
14. 20% Technical Support & Business ContinuityProvide expert-level technical support and troubleshooting for complex IT issues affecting factory production systems to ensure business continuity.Analyze recurring system problems, identify root causes, and recommend process improvements or technical solutions.Maintain comprehensive documentation for on-site systems, support procedures, and project activities.
What You Bring
Education & Experience
15. Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
16. Recognized subject matter expert in IT project implementation and support—ideally within a manufacturing or industrial setting.
17. Proven track record of managing large or complex projects with limited oversight.
18. Experience in IT consulting or client-facing support roles is highly advantageous.
19. Very good German and English language skills
Skills & CompetenciesProject & Process Management
20. Project Planning & Execution
21. Change Management
22. Agile Methodologies
23. Workflow & Process Improvement
24. Systems Development Life Cycle
Technical Expertise
25. IT Operations & System Support
26. Requirements Elicitation
27. Troubleshooting & Problem Solving
28. Hardware/Software Installation & Integration
Behavioral
29. Strong communication & stakeholder management
30. Influencing skills
31. Customer Relationship Management
32. Ability to operate effectively in a fast-paced industrial environment
Who is Siemens Gamesa?
Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking talented individuals to join our team and support our focus on energy transformation.
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by multiple nationalities. We celebrate character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
33. Become a part of our mission for sustainability: Clean energy for generations to come
34. A global team of diverse colleagues who share passion for renewable energy
35. Trust and empowerment to make your own ideas reality
36. Personal and professional development to grow internally within our organization
37. Employer-funded pension
38. Attractive remuneration package
39. Local benefits such as subsided lunch and public transport tickets, employee discounts and much more
Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.