We are seeking a skilled Data Center Technician. This hybrid role requires strong technical expertise and hands-on experience in data center network management, hardware troubleshooting, and customer support. * Experience troubleshooting various computer hardware brands, including HP, Dell, Apple, Acer, and Microsoft. * Experience managing and supporting data storage and backup solutions, ensuring data integrity and availability. * Knowledge of Cisco routing and switching (Cisco IOS, IOS-XE, XR, and NX-OS). * Hands-on experience troubleshooting Nexus networks. * Familiarity with various data center architectures, such as DC-DR and Active-Active DC. * Understanding of ACI Multipod to connect networks across multiple sites. * Ability to design and architect data center networks. * Experience handling escalations and communicating effectively with customers. * Strong communication skills to collaborate with multiple third-party vendors. * Experience working with data centers, co-location providers, shipping services, and remote hands services — especially Cisco products. * Ability to handle multiple tickets simultaneously, with the ability to reprioritize new high-priority tickets as they arise. * Knowledge of TCP/IP networking and common networking terminology. * Knowledge of network cabling (including fiber optics). * Willingness to travel as needed to support hardware/software upgrades in data centers and troubleshoot related issues. Requirements: Experience troubleshooting major computer hardware brands (HP, Dell, Apple, Acer, Microsoft) and managing data storage/backup solutions Strong knowledge of Cisco routing and switching and hands-on Nexus network troubleshooting Familiarity with ACI Multipod for multi-site network connectivity Experience working with data centers, co-location providers, shipping, remote hands services, and managing multiple tickets/priorities Willingness to travel for hardware/software upgrades at other locations B2 GERMAN LEVEL WORK PERMIT