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Service delivery leader

Langenzenn
beBeeOperations
Leiter
Inserat online seit: 18 September
Beschreibung

Operations Manager Job Description

Main workplace: Lichtenfels or Deißlingen - willingness to travel expected as you will be responsible for both sites. We are searching for an Operations Manager, Area Manager Logistics, Data Analyst or comparable as Station Area Manager.


Key Responsibilities

* Create, oversee and drive a culture of safety and wellbeing
* Analyse and implement changes to keep quality and productivity at a consistently high level
* Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
* Analyse station performance against relevant business objectives, and put in place actions to improve our operational excellence

A day in the life You'll typically work early shift (start at 6:00 am) and make sure your sites are as productive as they can be. Your main focus will be to own and drive a culture of safety and uphold quality and station performance standards.


About the Role

Amazon Extra Large looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfillment to delivery and returns. What sets this service apart from others is the extra level of customer care.


Qualifications and Experience

* Relevant experience in a logistics or data driven environment
* Relevant experience in stakeholder management or people management
* Relevant experience in using data or anecdotal evidence to influence business decisions
* Advanced proficiency in verbal and written English and German


Preferred Qualifications

* A University degree
* Experience working with Lean, Six Sigma and Kaizen techniques

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