The AWS Commerce Platform - Billing team is looking for a Software Development Manager (SDM) to join our team in Berlin. As an SDM in the Billing group, you will lead and develop a team which owns a set of services end to end, from design to maintenance. Youu2019ll help shaping the AWS end-to-end billing processes and evolve the systems that are the backbone to charge for AWS services' usage as well as the way customers consume AWS billing information. This role requires you to be a collaborative and curious self starter and will allow you to propose and drive innovation to improve customer experience across many stakeholders. We donu2019t expect you to be an expert in billing, but we do expect you to be excited to learn about it! The AWS Commerce Platform - Billing team is a part of AWS Utility Computing (UC) which provides product innovations u2014 from foundational services such as Amazonu2019s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWSu2019s services and features apart in the industry. As a member of the UC organization, youu2019ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve in the cloud. Key job responsibilities * Building, leading and developing a high performing team which owns a set of services end-to-end, from design to maintenance * Working closely with internal customers * Defining the strategy and product/technical roadmap * Managing the operations of your systems and representing your team in large programs with cross-organizational impact * Providing on-call engineering support on a rotation every ~1-2 months A day in the life We care about career growth and will try to find the right scope for you to innovate on behalf our customers and advance your own development. Our team is family oriented and values work-life balance. We provide flexibility with a mix of being co-located in the office and working from home. While we sometimes have to work in the late afternoon or early evening to collaborate with our partners and clients in the US, we offer flexible working hours in return. As a team we all share on-call responsibilities. We donu2019t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we donu2019t get paged for the same issue twice. About the team AWS Commerce Platform (CP) provides the back and front-end services that enable AWS service teams to sell and AWS customers to purchase AWS services and understand and manage their infrastructure costs. Because we sit at the nexus of all AWS services and end customers, we work closely across all AWS teams to ensure that we offer a great customer experience. Our group in Berlin has been founded about four years ago and we have been growing as a diverse group with people from all over the world ever since. We are looking for a new teammate who is enthusiastic, empathetic and reliable, someone to help maintain a positive team culture while building for our customers Basic Qualifications - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience in engineering team management - Experience in leading the definition and development of multi tier web services - Experience partnering with product and program management teams Preferred Qualifications - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.