We are seeking a highly skilled IT Manager to lead our infrastructure and identity management services.
The ideal candidate will have extensive experience in project management, strategic roadmap development, and technical leadership. They will be responsible for maintaining critical infrastructure components, driving innovation and modernization initiatives, and ensuring secure, scalable, and resilient systems that support business operations.
Key Responsibilities:
* Lead comprehensive identity and access management (IAM) initiatives: Oversee the identity ecosystem, manage hybrid identity infrastructure, implement & maintain zero-trust security principles together with the SecOps team, and streamline user lifecycle management.
* Spearhead network and cloud infrastructure management: Ensure robust network performance, security, and cloud infrastructure reliability. Implement infrastructure as code (e.g., Terraform) to enhance scalability and consistency.
* Oversee Exchange and email infrastructure: Manage email systems to maintain high availability and implement advanced security controls. Establish & maintain robust backup systems and conduct regular security assessments to safeguard critical communication infrastructure.
* Drive innovation through infrastructure transformation: Lead automation efforts using infrastructure as code and DevOps methodologies. Develop clear documentation and optimize processes for the core tech stack. Create and maintain detailed disaster recovery playbooks.
* Foster collaboration and excellence across teams: Work closely with Service and Security teams to implement industry best practices and adhere to CIS benchmarks. Provide technical leadership for a globally distributed team, managing performance and resource planning. Establish effective on-call rotations and nurture a culture of innovation and continuous improvement.