Cloud TechOps Object Storage Manager
Reporting Line: Director TechOps Cloud
Team: 5-10
Company Overview
A leading European cloud provider delivering public, private, and secure cloud solutions to a wide range of industries.
Product Scope
The Cloud division includes: - Infrastructure-as-a-Service (IaaS): Compute, network, storage, and common services - Platform-as-a-Service (PaaS): Containers, databases, Big Data tools, and AI services
The Role
The Senior Manager Cloud TechOps Object Storage leads an operations team responsible for cloud object storage services. The role is based in Berlin and reports to the Director of Cloud TechOps.
Key Responsibilities
* Lead and develop a team of 5-10 operations engineers, fostering ownership, excellence, and professional growth
* Lead the creation, execution, and automation of operational processes for cloud object storage to ensure scalability and efficiency
* Ensure cloud object storage services meet availability, performance, and security targets, implementing robust monitoring and incident response procedures
* Drive continuous improvement of operational frameworks, tools, and methodologies, staying abreast of industry best practices
* Promote adoption of AI in operations automation and cloud object storage operations for efficiency and predictive capabilities
* Define operational processes, standards, and metrics for all object storage services
* Drive incident response, root-cause analysis, verification of fixes, and problem management across development and operations teams
* Collaborate with product owners to embed operational considerations early in development, ensuring operability and maintainability
* Report operational status, risks, and progress to the Director of Cloud Operations and senior leadership
* Contribute to defining service-level objectives (SLOs) and agreements (SLAs) from an operational perspective
Key Interactions
* Work closely with Cloud Technology Object Storage teams to maintain and optimize the software stack
* Engage with Customer Service teams to ensure timely communication and resolution of issues
* Coordinate with Product Management to align operational efforts with product strategy
* Collaborate with Cloud Security teams to maintain secure operations and compliance standards
The Candidate
* 6+ years in cloud operations, preferably managing cloud object storage solutions like CEPH, Cloudian, MinIO, or SeaweedFS at scale
* 4+ years leading operations teams of 5-10 engineers, motivating and developing high-performing teams
* Proven track record of establishing and scaling automated operational frameworks and CI/CD integration
* Early adopter of AI in operations automation
* Strong knowledge of IaaS and PaaS offerings and related operational challenges
* Hands-on experience with performance, security, and compliance monitoring tools
* Degree in computer science, engineering, or a related field
* Excellent written and verbal communication skills in English and German
* Detail-oriented, proactive, and able to influence cross-functional stakeholders
* Located in, or willing to relocate to, Berlin, Germany