Ihre Aufgaben:
* Continue developing the internal IT infrastructure and services (Okta, Github, Google Workspace, Cloudflare, Jira, Confluence, Slack), network (UniFi), including cloud servers (GCP, AWS)
* Optimize Okta Administration through automation, leveraging Okta Workflows and API integrations to automate identity management tasks and enhance security and efficiency
* Manage and scale the fleet of macOS and Windows devices and related infrastructur (Jamf Pro, Intune)
* Administer, maintain, and provide technical support for Atlassian tools, including Jira Software, Jira Service Management (JSM), and Confluence
* Manage hardware inventory and ensure effective lifecycle management of all physical assets
* Drive security standards in collaboration with the information security team and establish best practices for the enterprise environment
* Ensure regulatory compliance (e.g. GDPR) and manage backups and recovery processes
* Provide 1st, 2nd and 3rd level IT support to employees through the Jira service desk
Ihre Qualifikationen:
* Solid experience in a similar IT support role
* Strong knowledge and experience with identity management tools (Okta is highly preferred) and experience with Jamf and Google Workspace (GWS is essential).
* Experience managing macOS or Linux operating systems in an enterprise environment
* Experience with Atlassian, Github and managing API integrations is ideal but is not essential - writing infrastructure as code is advantageous
* Knowledge of one or more programming languages, such as Python or Bash would be preferred
* Strong communicator and a solution-oriented mindset with a focus on improving IT infrastructure and user experience
* Excellent written and verbal communication skills in English (German is advantageous)
Ihre Vorteile:
* Support throughout the entire application process
* Ongoing support during the project from our team