We at LAN-IT 24 are currently looking for First Level Supporters for the Dorsten location in NRW. Start: ASAP Duration: 1 year (with option) Tasks: - Processing customer enquiries and problems in the area of IT support. - Recording and documentation of customer information and support tickets. - First contact and initial analysis of technical problems. - Providing solutions and instructions for frequently occurring problems. - Escalating complex cases to second level support. - Monitoring system...