Customer Collaboration Manager
Transforming Operations, Unlocking Efficiencies
We are seeking a highly skilled Customer Collaboration Manager to drive impactful customer collaboration initiatives. In this role, you will be at the forefront of transforming operations, unlocking efficiencies, and delivering win-win outcomes that make a real difference.
As a key player in our high-energy team, you will thrive on innovation and results while ensuring our products reach customers seamlessly and on time, every time. You will champion smarter, faster, and more cost-effective ways of working, making a significant impact on international growth across Supply Chain, Sales, Planning, and Project Management.
The ideal candidate will serve as the critical link between Market, Supply Chain (Demand Planning, Business Execution), Market Activation, Finance, and Sales teams to ensure smooth execution and resolution of project initiatives in local markets.
Key Responsibilities:
* Serve as the liaison between Market, Supply Chain, and other departments to ensure seamless execution of projects.
* Represent the local Supply Chain, actively challenging the status quo, and ensuring alignment with parameters and KPIs in collaboration with Market Directors.
* Identify and design end-to-end continuous improvement projects that enhance Supply Chain efficiencies and reduce the Cost to Serve.
* Manage key stakeholders, including Market Heads/General Managers, Market Activation, Finance, and Sales Leaders.
Requirements:
* University degree in Supply Chain Management, Logistics, Business Administration, or Industrial Engineering.
* Strong communication and interpersonal skills with a proven ability to adapt to different cultures.
* Proficiency in Microsoft tools, mainly Excel and PowerBI, and ERP systems (e.g., SAP).
* Excellent time management skills and experience in delivering projects within cross-functional teams.
* Fluency in English and a medium level of German language skills.
What's Next?
Your application will be reviewed by a recruiter, and you may hear back within a few weeks. For insights into our hiring process and benefits, please visit our website.
We offer a comprehensive benefits package to support your life events, big or small. If you join our team, you will be rewarded for the difference you make.