Bring more to
life.
Are you ready
to accelerate your potential and make a real difference within life
sciences, diagnostics and
biotechnology?
At Leica
Microsystems, one of href="https://danaher.com/our-businesses"
target="_blank">Danaher's 15+ operating companies, our
work saves lives—and we're all united by a shared commitment to
innovate for tangible
impact.
You'll thrive in
a culture of belonging where you and your unique viewpoint matter.
And by harnessing Danaher's system of continuous improvement, you
help turn ideas into impact – innovating at the speed of
life.
Shape the Future with
Us
At Leica Microsystems, we
have been shaping the future for over 175 years with groundbreaking
optical and digital solutions. With a culture rooted in
customer focus, innovation, and teamwork, we lead the market in
microscopy, imaging, and analysis, unveiling the invisible and
empowering our customers to build a better, healthier
world.
Leica is launching a
brand-new, high-impact team to lead our strategic expansion into
the rapidly growing spatial biology segment—and we're looking for
top sales and applications talent to join us in a remote sales and
customer support role. This is a rare chance to get in at the
ground floor of a major growth initiative, backed by Leica's
world-class brand and deep expertise in microscopy and imaging. If
you've already built experience in the spatial space, you can
immediately leverage that knowledge to make an impact—and position
yourself at the forefront of where Leica is heading. Plus, as part
of the Danaher Life Sciences group, you'll have access to
cross-company collaboration and exceptional career development
opportunities. This is more than a new role—it's your chance to
shape the future. As we venture into a new territory, we need
creative thinkers who can identify opportunities and develop
strategies to capitalize on
them.
Here, you will work on
meaningful projects alongside passionate colleagues, driving
progress and pushing the boundaries of what's
possible.
Learn about the
href="https://www.danaher.com/how-we-work/danaher-business-system"
target="_blank">Danaher Business System which makes
everything possible.
As
Customer Success manager, you
will be responsible for providing technical support and
troubleshooting for reagents and Spatial Biology workflows,
ensuring customer satisfaction and product optimization.
Additionally, you will drive sales growth through consultative
selling, generating competitive quotes, identifying new
opportunities, and managing customer relationships to
ensure seamless integration and timely delivery of
consumables
This position
reports to the Market Development Manager and is part of the
commercial team in EMEA located in Germany working remotely
to cover EMEA.
The ideal
applicant should be located in the Southern Part of Germany
In this
role, you will have the opportunity
to:
* Provide front-line pre-
and post-sales technical support for reagents and Spatial Biology
workflows, assisting customers with troubleshooting and product
optimization.
* Engage in consultative selling
and upselling of consumables, such as reagents and dyes, to
research and academic institutions, recommending appropriate
products for Life Science projects.
* Generate
accurate and competitive quotes for consumables, ensuring alignment
with customer needs and budget
constraints.
* Identify and pursue new sales
opportunities within the existing installed base, focusing on
expanding consumables usage.
* Manage customer
relationships with new and existing clients, addressing and
resolving issues or quality concerns to ensure satisfaction and
integration while ensuring optimal stock levels and timely delivery
of
consumables
The
essential requirements of the job
include
* Bachelor or more in
Life Sciences, Chemistry, Biochemistry or equivalent
field
* 2+ years of experience providing
technical support and training for consumable reagents products,
demonstrating a strong understanding of product applications and
benefits
* In-depth knowledge of reagents
and dyes/ immunohistochemistry used in Life Science research, with
the ability to discuss product specifications and compatibility
within workflows to position and value sell the correct
solution
* Hands-on experience working in a lab
environment within Life Science research, providing practical
insights and credibility when interacting with
customers
* Inside sales experience in the
Life Science sector, with a focus on consumable reagents and
dyes (Preferred)
It
would be a plus if you also possess previous experience
in:
* Experience supporting
Spatial Biology workflows
(Preferred)
Leica
Microsystems, a Danaher operating company, offers a broad array of
comprehensive, competitive benefit programs that add value to our
lives. Whether it's a health care program or paid time off, our
programs contribute to life beyond the job. Check out our benefits
at href="https://leplb1040.upoint.alight.com/ah-angular-afirst-web/#/web/danaher/cp/preauth-home"
target="_blank">Danaher Benefits
Info.
At Leica Microsystems we believe
in designing a better, more sustainable workforce. We recognize the
benefits of flexible, remote working arrangements for eligible
roles and are committed to providing enriching careers, no matter
the work arrangement. This position is eligible for a remote work
arrangement in which you can work remotely from your home.
Additional information about this remote work arrangement will be
provided by your interview team. Explore the flexibility and
challenge that working for Leica Microsystems can
provide.
Join our winning team
today. Together, we'll accelerate the real-life impact of
tomorrow's science and technology. We partner with customers across
the globe to help them solve their most complex challenges,
architecting solutions that bring the power of science to
life.
For more
information, visit target="_blank">www.danaher.com.
At Danaher, we
value diversity and the existence of similarities and differences,
both visible and not, found in our workforce, workplace and
throughout the markets we serve. Our associates, customers and
shareholders contribute unique and different perspectives as a
result of these diverse
attributes.