Operations Excellence Manager
We are seeking an experienced Operations Excellence Manager to join our team. This role will be responsible for leading a team that helps keep our operations safe, efficient, and of a high quality.
Key Responsibilities
* Create and drive a culture of safety and wellbeing.
* Analyse and implement changes to keep quality and productivity at a consistently high level.
* Oversee projects to streamline processes, optimise productivity, and increase the quality of service for customers within your area of responsibility.
* Analyse shift performance against relevant business objectives and put in place actions to improve operational excellence.
* Work collaboratively with management-level colleagues to standardise shift practices.
About the Team
Our Customer Fulfilment team is the foundation of our business and its efforts have helped us diversify across new regions and services. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network.
Required Skills and Qualifications
* A degree.
* Relevant experience in people management.
* Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
* Relevant experience in using data or anecdotal evidence to influence business decisions.
* Advanced proficiency in verbal and written English and local language or Arabic.
Preferred Qualifications
* Experience working with Lean, Six Sigma and Kaizen techniques.
* Experience working in another logistics environment.
* Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
Benefits
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Others
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our website for more information.