You will responsibly coordinate communication with customers and with the various departments and branches of Crane Worldwide at home and abroad. Self-confident and persuasive, you negotiate with partners and service providers in order to achieve the best possible price offers in cooperation with the internal pricing team. You skilfully communicate and present all aspects of our global range of services and product portfolio to customers. Of course, as your "first point of contact", you also empathically take care of any customer complaints and complaints and are committed to clarifying and solving possible delivery difficulties or other problems as quickly as possible. Last but not least, you reliably and conscientiously compile the data for reporting and prepare it competently and properly for QBRs and KPI reports. With this cargo on board you can really get started with us Vocational training or practical experience in the field of forwarding and logistics services, e.g. as a forwarding logistics specialist, warehouse logistics specialist, wholesale clerk or similar, possibly also studies, e.g. business administration, logistics, economics, industrial engineering, etc. Ideally, also professional experience in sales or internal sales; Driving licence class B is an advantage Excellent German and written and spoken English High interpersonal oral and written communication skills, customer orientation, organizational talent, problem-solving and task prioritization skills, presentation skills and an independent, reliable and well-structured way of working Benefits 30 days holiday Attractive quarterly bonus payments (depending on the company's success) Company mobile phone and laptop High-performance logistics conditions: Free employee parking, extremely favourable e-bike leasing program (incl. partner bike), excellent accessibility of our modern premises through good transport connections (also to public transport) Unique career opportunities: intensive personal induction, individual talent development and exciting further education and training opportunities, e.g. via our platform "Crane University" Loyal cohesion and open, friendly, pleasant cooperation across all hierarchical levels; plenty of space for personal initiatives and new ideas – and of course lots of fun at our regular employee events, e.g. our summer parties and Christmas parties. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and (Company Name) will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.