Responsibilities
Join TeamViewer as a Presales Solutions Engineer in our EMEA Channel Solutions Engineering team and support our growing Partner & Channel ecosystem across Europe. In this role, you will empower resellers, distributors, and MSPs to successfully position, design, and deliver services powered by TeamViewer ONE.
1. Deliver technical enablement for Channel Partners, including presales workshops, specialist trainings, and recurring product updates
2. Equip partner technical and sales teams to effectively position and demonstrate TeamViewer ONE
3. Create and maintain architecture guides, technical documentation, configuration notes, and integration best practices
4. Provide presales support during partner-led customer engagements, including discovery, demos, solution design, and competitive guidance
5. Assist with partner-run Proof-of-Value activities, such as environment setup, lightweight troubleshooting, and validation of success criteria
6. Participate in joint sales calls, account planning sessions, and deal strategy meetings with Channel Sales Managers
7. Support MSPs in developing scalable managed service offerings built on remote connectivity, endpoint management, automation, and DEX
8. Guide partners through onboarding, operational readiness milestones, integrations, and go‑live preparation
9. Collaborate with Channel Sales, Sales Engineering, and Partner Enablement teams to ensure consistent partner success
10. Represent partner technical feedback to Product Management and contribute to roadmap alignment
11. Attend partner events, roadshows, and industry trade shows to showcase TeamViewer ONE
12. Act as a trusted advisor to partners by translating complex technical capabilities into clear, real-world value
13. Maintain a strong understanding of competitive trends in remote connectivity, DEX, and endpoint management
Requirements
14. 4–7+ years of experience in presales engineering, partner engineering, channel SE roles, or similar technical consulting positions
15. Experience collaborating with European channel ecosystems such as VARs, MSPs, distributors, and system integrators
16. Familiarity with ITSM tools, remote management technologies, automation platforms, and endpoint management solutions
17. Strong understanding of solution architecture principles, integrations, and APIs
18. Ability to run discovery, deliver demos, build POV configurations, and prepare technical documentation
19. Comfort discussing IT security, automation, DEX, remote monitoring, and IT operations workflows
20. Excellent communication skills with the ability to simplify complex concepts for partner audiences
21. Strong team player who thrives in cross‑functional, distributed environments
22. Self‑starter comfortable working remotely with partners across Europe
23. Multilingual capabilities (German, English, French, etc.) are a strong advantage
What we offer
24. Contract location in Germany
25. High‑impact role supporting TeamViewer’s European partner ecosystem
26. Opportunity to influence partner service models, integration patterns, and regional strategy
27. Close collaboration with Channel Sales, Product Management, and Sales Engineering teams
28. Regular training opportunities and access to professional enablement resources
29. Visibility across the EMEA organization with clear development pathways
30. Participation in partner events, industry conferences, and channel-focused initiatives
31. A dynamic, international, and highly collaborative work environment