Founded in 1999 and headquartered in Singapore, NTI Nanofilm is a global nanotechnology solutions company integrating advanced thin-film coatings, turnkey vacuum coating equipment, micro-optics nanofabrication, and hydrogen fuel-cell surface technologies. With proprietary deposition sources—including Magnetron Sputtering, Arc Evaporation, Filtered Cathodic Vacuum Arc (FCVA), Closed Space Sublimation (CSS), and Plasma-Enhanced CVD (PECVD), we help electronics, automotive, medical and industrial customers improve performance, durability and sustainability, from R&D through high-volume production. NTI Nanofilm operates across Singapore, China, Germany, Japan, India and Vietnam, and has been listed on the Singapore Exchange since 2020.
Job Purpose
The Director of Operations is responsible for overseeing the daily operations of the European operations and organisation in Augsburg, Hohenlockstedt, Zittau, ensuring efficient processes, profitability, compliance, customer satisfaction and driving operational excellence.
This role requires disciplined execution, drive process efficiency, optimizes cost, resource utilization, strategic thinking, leadership skills, and the ability to implement systems that support business growth and partners closely with Commercial, Finance, HR and Global teams to deliver sustainable performance.
The Director of Operations is based in Augsburg and acting as Augsburg production manager.
Job Description
* Develop and implement operational strategies, policies, and procedures for Europe that are in line with the long term growth strategy.
* Lead cross functional teams to deliver consistent high quality results for our customers, and identify opportunities to improve profitability through process optimization, productivity gains and supplier management.
* Collaborate with Business Management, department heads to optimize workflows and performance.
* Set, monitor and own operational P&L, margin improvement, cost control, key performance indicators (KPIs); and provide regular reports to senior management
* Drive operational excellence initiatives (e.g. digital enablement, automation). Proactively define and Identify areas for continuous improvement to drive operational efficiency gains and implement solutions. (Operational efficiency, Health & Safety, 5S, housekeeping). Ensure accurate data, reporting and dashboards to support decision-making and performance management.
* Build, lead, coach and mentor operations teams and operational leaders to achieve organizational goals via continuous improvement.
* Build a high-performance, customer-centric operations culture focused on accountability and continuous improvement.
* Partner with HR to support workforce planning, succession, capability development and engagement.
* Ensure compliance with industry regulations, standards, internal controls, and company policies.
* Manage budgets, forecasts, operating plans and resource allocation to meet budget P&L and targets, driving revenue enablement, margin improvement, and cost control.
* Establish robust governance frameworks, risk management practices, and internal audits where required.
* Act as escalation point for operational risks, issues and crisis management
* Drive initiatives to enhance customer satisfaction and operational excellence, engage with key clients, partners and vendors on operational matters as required.
* Partner closely with commercial, product, technology and global operations team to align priorities and lead cross-functional projects and initiatives that support company growth.
* Direct management of the production for the site of Augsburg to achieve operational excellence and cost effectiveness.
Requirements
* Master degree in engineering discipline, i.e. materials science, mechanical engineering, or related.
* 10-15 years’ experience in operations management, especially multiple production sites
* Direct management of production workers
* Familiar with traditional production methods and Tools (Kaizen, 5S, etc)
* Preferably experience from thin film coating industry.
* Strong P&L ownership and financial acumen
* Track record of operational excellence, and transformation initiatives
* Strategic and systems thinking
* Strong execution and change leadership capability
* Commercial and financial acumen
* Excellent people leadership and stakeholder management
* Data-driven decision-making
* High resilience and ability to operate in complex, fast-changing environments
* Fluent in English and German
* Result-oriented and accountable
* Collaborative and inclusive leadership style
* Commercially minded with a strong customer focus
* Comfortable with ambiguity and complexity
* High integrity and sound judgement
* Comfortable working on-site, Monday - Friday
Working Location
Nanofilm AM Germany GmbH
Am Mittleren Moos 36 1/2
D-86167 Augsburg