Client Advisor (f/m/d)
To support our Team we are searching for a Client Advisor (f/m/d) to be based in our Mytheresa store in Munich.
WHAT YOU WILL DO
1. Provide expert service to our discerning national and international customers
2. Offer professional advice with the aim of not only meeting but exceeding customer expectations
3. Build long-term customer relationships
4. Represent our company with the right manner of expression, brand knowledge and customer focus
5. Work as part of a team to achieve the store’s goals together
WHO YOU ARE
6. Enthusiastic and flexible with a passion for luxury fashion
7. Excellent communication skills with a strong customer focus
8. Strong ability to work in a team, ideally gained in a retail environment
9. Good English skills are desirable; additional language skills are welcome (e.g. Arabic, Chinese or Russian)
10. Relevant professional experience in the luxury or high-end retail sector is an advantage
WHAT WE OFFER
11. Up to 32 days of holiday, depending on the length of service, starting with 28 days
12. Language & e-learning courses
13. Staff discount of up to 30%
14. Company pension scheme
15. Discounted membership for selected sports platforms & gyms
16. Discounted travel card & shuttle service
17. Access to LinkedIn Learning
18. Individual support on mental health & well-being (e.g. compatibility work and family life)
19. Social Day
20. Employee Share Purchase Plan
WHO WE ARE
Mytheresa is one of the leading global digital luxury shopping platforms. Our unique digital experience is based on a sharp focus on high-end luxury shoppers, exclusive product and content offerings, leading technology and analytical platforms as well as high quality service operations.
Since January 2021 we are a listed company on the New York Stock Exchange. More than 1,900 employees from over 100 countries work passionately to provide the best shopping experience.
Creating a strong as well as a diverse and inclusive team is essential for Mytheresa. For us your expertise and motivation matter more than your individual walk of life. Mytheresa ensures a fast and equal hiring process.