**Job Role: IT Asset Officer**
Luxembourg Airport is a leading international airport in Europe.
We are committed to providing high-quality services to our customers while fostering a positive work environment for our employees.
We operate in a stimulating and respectful atmosphere with room for professional growth.
Our staff comes from diverse backgrounds and nationalities.
We have over 400 employees.
About the Job
Key Responsibilities:
* Manage inventory of IT equipment and software licences.
* Track life cycle of assets, ensuring compliance with licenses and maintenance contracts.
* Produce regular reports, participate in budget planning, and ensure safe decommissioning and disposal of equipment.
* Provide first-level support to users, record and track tickets, diagnose and resolve common technical issues.
* Ensure installation and configuration of equipment and software for new users, contribute to drafting and updating procedures and user guides.
* Maintain user satisfaction by participating in inclusion initiatives, waste sorting and energy saving through responsible behavior, and assist in integrating new employees.
Required Profile:
Education and Training:
A higher education diploma or equivalent experience is required.
Experience:
3 years of experience in a similar role or in the IT domain.
Skills and Knowledge:
Good knowledge of Windows environments, Microsoft 365, Active Directory, and ticketing tools. Proficiency in French (C1) and English (B1) is mandatory. A valid permanent B driving licence is also required.