Service process lead (f/m/d) sap s/4hana

Service Process Lead (f/m/d) SAP S/4HANA

About the Role

Location Germany Bayern Nuremberg

Country: CZECHIA

State/Province/County: Jihomoravsky kraj

City: Brno

Country: GERMANY

State/Province/County: Nordrhein-Westfalen

City: Muelheim an der Ruhr

Country: GERMANY

State/Province/County: Sachsen

City: Goerlitz

Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy Global GmbH & Co. KG Organization Transformation of Industry Business Unit Industrial Steam Turbines & Generators Full / Part time Full-time Experience Level Experienced Professional A Snapshot of Your Day As part of our digital transformation journey, we are implementing SAP S/4HANA across our global operations. In your role as Service Process Lead (f/m/d) within Transformation of Industry – Steam Turbines and Generators (TI STG) you own the end-to-end Service capability within our S/4HANA transformation. You will serve as the strategic and operational authority for all service processes and tools across our business area, translating business needs into globally harmonized SAP solutions that enable consistent, efficient, and scalable service execution worldwide: aligning global standards with local execution realities, challenging deviations where needed, and ensuring that service processes are fit for purpose not only at go-live, but for years to come. Working closely with business stakeholders, IT teams, and external partners, you ensure that SAP service solutions support real operational needs and long-term business objectives. How You’ll Make an Impact

Act as a peer to the Global Process Owner for Service, the S4E-TI Lead and team, and other Business Areas, actively shaping global design decisions for Service within SAP

Define, standardize, and continuously improve service processes within SAP S/4HANA, balancing global harmonization with local execution requirements

Manage Service capability across multiple rollout entities, understanding necessary organizational changes

Serve as the central spokesperson for Service Capabilities within the business area, providing clarity, direction, and transparency across stakeholders

Collaborate with business partners to gather requirements and translate them into technical specifications

Coordinate with technical teams to ensure proper integration of project-related processes with other SAP modules and identify process improvement opportunities

What You Bring

Degree in business, technology, or a related field

Longstanding experience with end-to-end project processes and SAP-based service processes and tools ( SAP FSM, TCTP, Salesforce), ideally in global or multi-entity transformation programs

Ability to balance global standardization with local execution needs as well as analytical skills to structure complexity and find sustainable solutions

Strong communication and stakeholder management skills in fluent English and good German, since the main project language is English