Ready for a challenge?
Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
This position requires hands-on expertise with various data tools and a solid understanding of data pipelines. Key attributes for this role include being a passionate and skilled Product Analyst, thriving on collaborative work with multiple stakeholders, being adept at using data, insight, and analysis to inform critical business decisions, and an eagerness to grow analytical skills and make a tangible impact. Working closely with product managers, UX designers and researchers, engineers, and other data professionals, you will help shape a better global user experience. Our wider team consists of product analysts and data engineers, focusing specifically on the support journey for our customers and partners. If you are looking to make a tangible impact in a fast-paced, global food delivery platform, we encourage you to apply.
These are some of the key ingredients to the role:
Product Performance Analysis:
* Support analytics
* Define, monitor, and report on key product metrics to assess product health and impact of releases.
Experimentation:
* Design, set up, and analyze product experiments across various features and product surfaces.
* Develop hypotheses, determine appropriate statistical methodologies, and clearly communicate the results and recommendations to product managers and stakeholders.
Data Manipulation, Visualization and insights:
* Write, optimize, and execute complex SQL queries to extract and manipulate data from large, disparate databases.
* Utilize Python and AI for advanced data cleaning, statistical modeling, and analysis as needed.
* Develop and maintain dynamic dashboards and reports using data visualization tools like Looker and Tableau to monitor business and product performance in real-time.
Data Infrastructure & ETL:
* Demonstrate hands-on experience and comfort with understanding, troubleshooting, and occasionally contributing to ETL pipelines to ensure data quality, consistency, and availability for analysis.
* Collaborate with Backend and Data Engineering teams to define necessary tracking and logging for new features.
Strategic Insight:
* Partner closely with Product Managers, Engineers, Data Scientists and UX/UI Designers to influence the product roadmap based on quantitative data and analytical insights.
* Present findings, insights, and recommendations clearly
What will you bring to the table?
* Strong experience as a Product Analyst
* Expert-level proficiency in SQL for querying, aggregating, and analyzing large datasets.
* Prefer hands-on experience with Python for data analysis, including statistical packages.
* Proven background in experimentation not just limited to A/B testing but also other techniques including hypothesis formulation, sample size calculation, statistical significance, and interpretation of results.
* Familiarity with cloud data platforms (e.g., AWS, GCP, Azure) and distributed processing frameworks.
* Proficiency in creating and managing dashboards, reports, and data models using Looker and/or Tableau.
* Familiarity and comfort with ETL processes and data warehousing concepts (e.g., how data flows, where to access reliable data).
* Excellent communication skills with the ability to clearly articulate complex analysis and trade-offs.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
What else are we delivering?