Area of work:
As a Service Delivery Manager within Cyber Protection – Detect & Prevent team, you will be responsible for the end-to-end delivery of security services, ensuring operational excellence, stakeholder satisfaction, and regulatory compliance. You will lead cross-functional coordination, manage vendor relationships, and drive continuous improvement in cyber security areas of Data Leakage Protection (DLP), Data Security, and other relevant services.
Your responsibilities:
* Plan the rollout of the security toolsets related to Database Activity Monitoring
* Managing/monitoring policies to ensure they are effective and meet business requirements
* Advising projects and application owners on logging policy and taking them through the on-boarding process
* Documentation, tracking, monitoring, reporting and notification to stakeholders and escalation are central parts of the service delivery
* Oversee the documentation of the DAM service and processes and keep them updated when required
* Performing complex tuning and revalidation tasks for existing threat monitoring rules to adjust to emerging threats
* Enhancing and developing the database monitoring tools to ensure regulatory compliance
Your profile:
* University degree in IT, business informatics, or comparable education.
* Proven experience in information security management, ideally within the financial industry or comparable regulated business environment.
* Strong project management skills with flexibility in applying different approaches according to requirements (e.g. agile).
* Demonstrated ability to structure complex matters and drive to resolution.
* Experience in DLP, Data Security, or similar domains is a plus.
* Leadership skills to build and motivate cross-organizational collaboration to follow ideas and direction.
* Ability to structure your own work and know how to organize the work of others.
* Proven decision-making capability in dynamic situations and environments.
* Ability to present structured options and proposals to senior management.
* Relevant certifications in security management and project management such as ITIL, PMP, or similar are a plus.
* Excellent communication and interpersonal skills with the ability to build relationships and engage with professionals of all organizational levels.
* Strong analytical skills, reliability, and sense of ownership.
* Ability to firmly present complex topics clearly and effectively to small and large audiences.
* Proficiency in written and spoken English; German is a plus.
Additionally, you need to be a team player with good communication skills, highly motivated and flexible.