Job Title: Servicenow Optimization Expert
The primary objective of this role is to optimize the configuration management database (CMDB) data model for our organization. To achieve this, the ideal candidate will possess in-depth knowledge and experience with Servicenow, including its features and best practices.
* Evaluate the existing CMDB data model and recommend improvements based on industry benchmarks and standard methodologies.
* Design and implement a data model that adheres to established standards and ensures seamless integration with other systems.
* Develop a comprehensive understanding of 'new' applications, encompassing their representation and relationships within the CMDB, leveraging cutting-edge technologies such as Fabric and AI.