Join Patrique Mercier Recruitment JP as a German Speaking Help Desk Specialist for prominent media streaming platforms in the vibrant city of Athens, Greece! This exciting opportunity allows you to work in the heart of the media industry, catering to a dedicated audience while showcasing your customer service skills.
As a Help Desk Specialist, you will be instrumental in providing exceptional support to German-speaking customers facing inquiries and technical challenges associated with media streaming services. Deliver top-tier customer support through various channels (phone, email, chat) for German-speaking clients of media streaming platforms.
Diagnose and troubleshoot technical issues, guiding users through solutions in a friendly and efficient manner.
Contribute ideas and feedback within the team to enhance customer service processes.
Fluency in both German and English, with excellent verbal and written communication skills.
Proven experience in customer service or help desk roles; familiarity with media streaming services is a plus.
Benefits
~ Private Health Insurance
~ Performance Bonus
~Fully Paid Relocation Package ( flight, transfer and hotel )