Job Title
Delivery Principal Specialist - Subject Matter Expert
Business Environment
Where to fly, when to fly, what to fly...
The art of Network Planning and Scheduling is at the heart of Airlines. It defines what an Airline intends to fly for a specific future period including routes, timing, aircraft assignments, and rotations. At the same time, it must satisfy operations constraints (crew, aircraft maintenance, airport curfew, passenger types (business, leisure, booking habits) and factor uncertain future environment (competition, pandemic evolution). At Amadeus, we want to re-invent the future of Network Planning with "SkySuite"; the next generation optimization, simulation, and data analytics solutions to help airlines improve their efficiency and profitability.
Are you the next Delivery Manager we are looking for?
Main Responsibilities
1. Proficient in technical knowledge to support the team in delivering consistent results. Is recognized for expertise in own area and may formally train Specialists/Senior Specialists.
2. Understands how main business drivers may impact own area. Can assess a range of challenges with broad impact on the activity, improve processes, recommend solutions and risk mitigation plans. Able to communicate complex information clearly.
3. Works with a high level of autonomy, based on management directions. Guides projects or contributes to broad cross-functional projects.
Specific accountabilities
4. Build and maintain collaborative relationships with both IT and Business teams, at the appropriate functional and operational level, to reinforce and sustain strategic partnership with customers.
5. Effectively manage the ongoing pipeline and status of all functional deliverables, according to customer commitments and expectations, including standard products, Day-2 deliverables, bespoke development, consulting and other services.
6. Provide regular summaries covering the risks/issues that need management attention.
7. Serve as a key contact for resolving ongoing functional issues through the extended account team and meetings with line management.
8. Support delivery of solutions or services to customers as defined in the contract and help ensure customers understand their full capabilities.
About the ideal candidate
9. Bachelor’s Degree in Engineering or related fields, or equivalent experience.
10. 3+ years of experience in Airline Network Planning & Scheduling, with exposure to both business and technical areas.
11. Ability to communicate effectively, both verbally and in writing.
12. Good organizational skills with attention to detail.
13. Effective relationship management skills at multiple levels and across teams.
What we can offer you ?
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
How do we hire?
14. Online application: Submit your online application and our Talent Acquisition team will get in touch if your skills match the role.
15. Phone Interview: We'll get to know each other with a short casual conversation. You'll also have the chance to ask questions.
16. Online Testing: Depending on the role you applied for, you may have to do some online tests.
17. Interviews: First, you'll meet one of our talent teams. Then you'll have an interview with a member or members of the team you're looking to join.
18. Offer: Our Talent team will make you a job offer and welcome you to your new role with us.
19. Join our global team: Where you can develop your skills and build an international career that matters.
100% of the people we’ve recruited started by applying. Take a chance!
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Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potentialby fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receiveconsideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.