We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of healthu2122 is our Purpose, and itu2019s no small feat. It takes the imagination and passion of all of usu2014from design and engineering to the manufacturing and marketing of our billions of MedTech products per yearu2014to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description Aufgaben und Verantwortlichkeiten: Kommunikationsschnittstelle fu00fcr den Bereich Reparaturen fu00fcr unsere Kunden, den Auu00dfendienst, das europu00e4ische Reparaturzentrum und externer Dienstleister Administrative Bearbeitung der Reparaturen fu00fcr Deutschland, u00d6sterreich und Schweiz inklusive Annahme, Versendung und Abrechnung Aufbau und Pflege einer vertrauensvollen Beziehung zu Key-Kunden Lu00f6sungsanbieter fu00fcr alle Anfragen (First Contact Resolution) Erfassung und Verwaltung der Auftru00e4ge fu00fcr unserer externer Dienstleister in unserem Einkaufssystem Bearbeitung der Reparatureingangsrechnungen externer Dienstleister in Zusammenarbeit mit der europu00e4ischen Finanzbuchhaltung Administrative Bearbeitung der Inventuren fu00fcr Leihstellungen Allgemeine Unterstu00fctzung des Fachbereichs je nach Notwendigkeit Auftragsbearbeitung der Geru00e4tebestellungen unserer Kunden Anforderungen: Sie haben eine erfolgreich abgeschlossene kaufmu00e4nnische Berufsausbildung (oder u00e4hnliche Qualifikation) sowie Berufserfahrung im Customer Service vorzuweisen. Idealerweise u00fcberzeugen Sie bereits durch ein Basiswissen im Bereich Medizintechnik / Gesundheitswesen / Diagnostik, gerne auch hinsichtlich Logistik / Supply Chain, sowie durch technisches Verstu00e4ndnis. Sie ku00f6nnen eine selbststu00e4ndige Arbeitsweise, eine ausgepru00e4gte Dienstleistungsmentalitu00e4t sowie Verantwortungsbewusstsein vorweisen und streben dank Ihres prozessorientierten und strukturiertes Denkens stetig nach Erfolg. Des Weiteren u00fcberzeugen Sie durch starke analytische Fu00e4higkeiten, Durchsetzungsfu00e4higkeit sowie eine ergebnisorientierte Arbeitsweise. Sehr guter Umgang mit grou00dfen Datenmengen, ausgepru00e4gtes Zahlenverstu00e4ndnis Why Join Us? To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, youu2019ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers. Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. Required Skills Optional Skills. Primary Work Location DEU Heidelberg - Tullastrasse Additional Locations Work Shift At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You (https://jobs.bd.com/en/your-career-at-BD) ." Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed. Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role. Salary Range Information u20ac39 900,00 - u20ac60 825,00 EUR Annual Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.