For our important client we are currently looking for an L2 Network Support Engineer (m/f/d) with a strong focus on switching and routing. Project: Start Date: ASAP (until January/February possible) Duration: Minimum 12 months, likely longer Location: 100% Remote Languages: English & German Role Overview: You will provide 2nd Level Support for network infrastructure, focusing on routers and switches, ensuring secure and reliable connectivity for SAP environments. Key Responsibilities: Configuration, replacement, decommissioning, reboot, and upgrades of network devices. Troubleshoot end-to-end connectivity issues (internal and external). Collaborate with senior engineers across technical domains to resolve complex infrastructure issues. Maintain technical documentation and contribute to automation initiatives. Work within ITIL processes, including incident, service request, and change control execution using tools like ServiceNow (SNOW). Required Skills & Experience: Security Clearance: Germany security SUG L2 clearance. Hands-on experience (3-6 years) in at least three of the following: Arista switches/routers Cisco switches/routers (9000 Series, ACI) F5 Load Balancers Firewalls: Checkpoint, Palo Alto, or Fortinet Cisco ASR VPN Routers SAP Router Networking knowledge: MPLS, static routing, MP-BGP VRF, VLAN, VXLAN VPC, MLAG HSRP, VRRP, VARP SNMP, Syslog Application Centric Infrastructure (EPG, Contracts) SSL/TLS Inspection VPN (IPSec, SSL-VPN, Site-to-Site VPN) Nice to Have: Automation tools: Ansible, Terraform, Python Tufin (SecureTrack, SecureChange) Experience with data center architecture and 24/7 network operations. External customer troubleshooting calls experience. If this opportunity sounds exciting to you, please do not hesitate to contact me at or 49 30 221520503. Feel free to share this project within your network. For a successful referral of a colleague, you will receive a €250 Amazon voucher as a thank you. I look forward to hearing from you!