URGENT HIRING !!!
location's : Canada, Australia, New Zealand ( Not In India )
Benefits : Medical Insurances, Travel allowances, Flight Tickets, Meals, etc
For more information call or whatsapp +91 9220850077
Key Responsibilities:
�� Technical Support: Provide first-line support for IT-related issues via phone, email, chat, or in-person.
�� Troubleshooting: Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and mobile devices.
�� User Management: Create and manage user accounts, passwords, and permissions in Active Directory, Microsoft 365, and other systems.
�� Software & Hardware Support: Install, configure, update, and troubleshoot software applications and operating systems.
�� Network Assistance: Support users with connectivity issues, VPN setup, and basic network troubleshooting (DNS, DHCP, TCP/IP).
�� Remote Support: Use tools like TeamViewer, Any Desk, or Microsoft Remote Desktop to assist remote employees.
�� IT Ticketing System: Log, track, and resolve IT support tickets efficiently using ServiceNow, Jira, or other helpdesk platforms.
�� Security Compliance: Ensure devices are protected with antivirus, security updates, and IT policies.
�� Documentation: Maintain IT support documentation, FAQs, and knowledge base articles.
�� Asset Management: Keep track of IT hardware, software licenses, and warranties.
Skills Required
Help Desk, Microsoft Windows, Lan Wan, Linux, Hardware Troubleshooting, Macos, Vpn Configuration, Lan Troubleshooting, Help Desk Engineer, help desk management, Help Desk Operations, Help Desk Support, help desk implementation, Help Desk Executive, help desk institute, Help Desk Coordinator