Job Overview
We are seeking a Customer Success Manager to accelerate customer onboarding and drive optimal support experiences.
* Elevate customer satisfaction: Develop effective strategies for seamless software roll-outs, ensuring timely delivery of solutions that meet client expectations.
* Promote the voice of the customer: Strengthen our customer-centric culture by fostering collaborative relationships with clients and driving meaningful improvements in their experience.
The ideal candidate will possess a Master's degree in Geoinformatics, Environmental/Civil or Electrical Engineering, Physics, or related technical field. They should also have an extensive understanding of energy network planning principles.