BCIC Swiss GmbH | Best Connect International Company is looking for a (Backfill, on-site) "IT Support Specialist" in Bonn Germany
Responsibilities
Provide first- or second-level contact and problem resolution for customer issues.
➡️Work with third-party vendors to remediate complex AV issues as needed.
➡️ Provide timely communication on issue status and resolution.
➡️Maintain ticket updates for all reported incidents.
➡️Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized .
➡️Should have basic knowledge of the Mac operating system to support Apple PC users.
➡️Install, upgrade, support, and troubleshoot printers and computer hardware.
➡️Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
➡️Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements :
1. Must hold a valid work permit in Germany
2. Several years of experience in the IT field
3. Local language (German) & English fluency mandatory.
If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.
Apply here - kaniz.fatemai @bcic-swiss.com
Salary : Negotiable