<p><strong>About J&T Express</strong></p><p>J&T Express is a fast-growing global logistics company, built for e-commerce and last-mile delivery at scale.</p><p><br></p><p>We are not here to maintain systems.</p><p>We are here to build them — faster, smarter, and better.</p><p>Behind every strong network is not just movement.</p><p>It’s structure, data, and people who understand how everything connects.</p><p><br></p><p>Join us in Hamburg, Berlin, Hannover, Stuttgart, Munich, Düsseldorf and Mainz</p><p><br></p><p><strong>Your Mission</strong></p><p>You bring structure into complexity.</p><p>You ensure that operations don’t just run —they run <strong>right, consistently, and at scale</strong>.</p><p>You are the link between <strong>data, processes, and execution across the network</strong>.</p><p><br></p><p><strong>Your Responsibilities</strong></p><ul><li>Drive and support <strong>standardized operational processes</strong> across stations (inbound, sorting, scanning, exception handling)</li><li>Collect, validate, and analyze <strong>operational data</strong> to ensure accuracy and transparency</li><li>Monitor <strong>service quality and delivery performance</strong>, identifying improvement areas</li><li>Track and support key KPIs such as <strong>scanning rate, delivery success rate, and lead time</strong></li><li>Develop, update, and implement <strong>SOPs</strong> across the network</li><li>Train frontline teams (on-site and remote) to ensure consistent execution</li><li>Act as a key interface to resolve <strong>operational issues</strong> (e.g. system errors, equipment failures, compliance topics)</li><li>Collaborate cross-functionally to continuously improve operational performance</li></ul><p><br></p><p><strong>What You Bring</strong></p><ul><li>Bachelor’s degree or higher</li><li>Minimum 5 years of experience in <strong>logistics, express delivery, or warehouse operations</strong></li><li>Strong understanding of <strong>end-to-end logistics processes</strong></li><li>Experience in <strong>team leadership</strong> (3+ team members)</li><li>Strong analytical mindset and confident handling of <strong>data and KPIs</strong></li><li>Excellent communication skills with the ability to clearly explain problems and solutions</li><li>Proven ability to <strong>solve operational challenges in real environments</strong></li><li>Strong interpersonal presence</li><li>Fluent in <strong>German and English</strong></li></ul><p><br></p><p>If you like connecting <strong>data, operations, and real execution on the ground</strong> —</p><p>this role is for you.</p>