Site Enrollment and Engagement Leads collaborate with research staff and other stakeholders to drive trial recruitment and support study-specific training needs. The role acts as a strategic partner to both external and internal stakeholders to optimize the site experience and performance. They lead relationship management and communication of medical and scientific information with healthcare providers and caregivers.
Essential Functions
Works with research sites to develop study-specific action plans to accelerate recruitment or support study-specific procedure training
Provides education to healthcare professionals and their staff, reinforcing study protocols as related to a clinical trial
May partner with referral networks to identify potential subjects for a trial
Maintains and analyzes customer records to customize strategies to maximize pre-screening, screening, and enrollment in trials
Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery
Successfully manages objections raised
Maintains up-to-date technical knowledge of specialty and disease areas
Qualifications
Bachelor's Degree (BA/BS) in Health Sciences or related field, or equivalent academic/professional qualifications
Registered Nurse or CRA experience is required
1–2 years of prior relevant experience
Prior experience in Idiopathic Pulmonary Fibrosis and/or Pulmonary Arterial Hypertension (IPF/PAH) is a must
High flexibility to travel (internationally, if needed)
Excellent interpersonal and communication skills
Strong written and verbal communication skills, including good command of English
Ability to execute tasks with minimal oversight
Ability to coordinate and complete activities across multiple functions
Solutions-based approach to problem-solving
Positive, can-do attitude
Strong customer service orientation
Collaborative mindset and team player
Demonstrates empathy and awareness of cultural differences
Upholds the values of IQVIA
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.