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Director of housekeeping

Düsseldorf
Hilton Hotel Dusseldorf
Director
Inserat online seit: Veröffentlicht vor 15 Std.
Beschreibung

We are HiltonAn open door. A smile at welcome. An exceptional experience. That's how we greet millions of guests every year. And we always stay true to our mission: the satisfaction of our guests, team members, and owners alike.24 brands. 138 countries. More than 8,300 hotels. Countless opportunities to create joy.We are Hilton. Welcome.Our hotel has recently undergone a full renovation — all guest rooms, public areas, and banquet facilities have been completely upgraded to provide a fresh, modern experience for our guests. We are now seeking a dynamic and experienced Director of Housekeeping (m/f/d) to lead our housekeeping team and drive the continued success of our newly repositioned property.Your tasksLead and manage all Housekeeping areas including guest rooms, laundry, public spaces, meeting rooms, and back-of-house, ensuring impeccable cleanliness throughout the hotel.Directly supervise and support the Housekeeping team, ensuring timely preparation and readiness of rooms for guest arrivals.Coordinate, schedule, and oversee daily operations of the external housekeeping partner and act as the main contact person.Plan and manage staffing needs, including recruitment, training, performance evaluation, and disciplinary actions in cooperation with HR and General Management.Conduct regular inspections of all areas to maintain high standards of cleanliness, hygiene, uniform, behavior, and furniture/equipment condition.Manage inventory, storage, and distribution of linens, uniforms, and cleaning supplies, monitor stock levels, and place orders as needed.Communicate and collaborate closely with other departments such as Engineering, Front Desk, and Food & Beverage.Participate actively in departmental and strategic hotel meetings to contribute to overall goals and improvements.Oversee budget preparation, cost control, and financial monitoring for the Housekeeping department.Handle, log, and securely store lost and found items.Ensure full compliance with Hilton Brand Standards and company policies.Organize storage rooms and maintain efficient workflows to support smooth housekeeping operations.Your ProfilePrevious experience in a similar role, such as Housekeeping Supervisor or Assistant Executive Housekeeper.Completed vocational training in the hospitality industry is preferred.Proficiency in both German and English, written and spoken.Demonstrated flexibility, reliability, and ability to perform well under pressure.Strong interpersonal skills, paired with a confident and professional presence.Passion for housekeeping and a genuine desire for continuous professional development.Strong attention to detail, with high standards for quality and cleanliness.BenefitsPermanent employment contractA warm and professional team environmentA newly renovated hotel where your strengths and ideas can make a real impactDirect reporting line to the Hotel ManagerPersonal development and career growth opportunitiesIndividual feedback sessionsGlobal accommodation benefits in Hilton hotels at attractive employee ratesAccess to Hilton University and a wide range of online training programsVaried and affordable meals at our in-house team restaurantPerformance-based individual bonus programContactApply easily via email. Please send us a brief cover letter, your CV, and relevant certificates in PDF format.Esther AuffermannHR & Trainings CoordinatorWe are HILTON We are HOSPITALITYJoin us – a globally operating and growing hotel group full of opportunitiesWe look forward to meeting youJob Type: Full-timePay: 50.000,00€ ,00€ per monthApplication Question(s):Do you have leadership experience in the area of housekeeping?Work Location: In person

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