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Process manager (m/f/d)

München
Knauf Digital
Manager
Inserat online seit: Veröffentlicht vor 4 Std.
Beschreibung

Knauf stands for opportunity. This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture.

As a global building materials manufacturer with 42,500 employees in 90 countries, we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future .

Knauf Digital GmbH is proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long-term vision.




Can you say ‘yes’?

* Is respectful and appreciative interaction within the team a given for you?
* Do you always put the customer at the center of your actions?
* Do you consider the future and upcoming generations in your actions?
* Do you strive for personal and professional growth?


What you'll do

* Analyze and optimize SAP processes in Order Management and Logistics to improve efficiency and quality
* Lead workshops with stakeholders from Customer Service, Marketing, and Sales across international markets to identify and implement process improvements
* Coordinate testing, training, and go-live activities for the rollout of our self-service customer portal, ensuring a smooth implementation
* Act as the primary contact for markets, ensuring data and process quality for digital services
* Provide expert consulting on SAP Order Management and Logistics processes to address market-specific requirements and share best practices


Who you are

* Bachelor’s or Master’s degree in Business Administration, Information Technology, Supply Chain Management, or a related field
* Proven experience in SAP process management, particularly in Order Management and Logistics (CRM knowledge is a plus)
* Strong analytical and problem-solving skills with a focus on process optimization and continuous improvement
* Skilled in conducting workshops and training sessions, with excellent communication and facilitation abilities
* Culturally agile, proactive, and solution-oriented, thriving in international, cross-functional environments, with experience in a Customer Service or Sales role being an advantage


What we offer you

We all shape our lives individually. As an employer, we play a significant role in the daily life of our employees and aim to support them with various offerings. This includes, among other things:

* Security : Permanent employment contract in a stable, successful family-owned company.
* Flexibility : 30 days of vacation, special leave for certain occasions, a broad time window for flexible working and weekly home office days.
* Fitness and health : Offers of active health promotion, company doctor, occupational health and safety, etc.
* Welcome approach : Individual onboarding days, company and team events.
* Career and professional development : Individual support and promotion for part-time studies, further education and training.
* Benefits and vouchers : Discounts on well-known brands and reduced-price employee purchases.
* E-Bike leasing : Using tax advantages while promoting your own health.
* Relocation support : Assistance with international relocation


Knauf as an employer

Knauf Digital GmbH is the innovation hub of the Knauf Group and is shaping the future of construction through digital solutions. With creative software developments and smart services, we optimize construction processes and create added value for our customers.

The Knauf Group is proud to be an equal opportunity employer. We are committed to a diverse and inclusive work environment, and we make all personnel decisions across all areas of our company based on experience, skills and integrity. We encourage applicants from all walks of life to apply for our positions, regardless of age, gender, gender identity, disability, sexual orientation, origin, religion and so forth.

Share our values and become part of the team to shape the future of Knauf together.

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