Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the world. As a global leader in fluid-handling solutions, the mission of OPW is to be a developer of a comprehensive array of innovative fluid-handling solutions that our customers can consistently and reliably count on. These include loading and unloading systems for high-value hazardous and non-hazardous bulk products; railcar and transport tank-truck valves, gauging devices and tank-monitoring systems; automated storage-terminal controls and systems; and regulators, fittings, valves, vaporizers, vacuum-jacketed piping and gas-handling systems for the safe handling and distribution of cryogenics and industrial gases. OPW also creates and manufactures touch-free and soft-touch vehicle wash systems, entry systems and wash chemicals. OPW has more than 2,000 employees with manufacturing operations in North America, Europe and China, and sales offices around the world. OPW is part of the Clean Energy & Fueling segment of Dover (NYSE: DOV).
Duties and responsibilities:
- Support in the application and administration of relevant certifications and quality standards (e.g. ISO 9001, ISO 14001, DRGL).
- Support in the preparation, implementation and follow-up of internal and external audits (e.g. DIN EN ISO 14001/9001/DGRL).
- Support and coordination of type approvals in cooperation with relevant departments and locations.
- Contact person for customers with technical complaints about products.
- Analyzing technical customer complaints, carrying out error analyses and developing measures to correct errors.
- Processing and answering technical queries from customers in close coordination with Sales, Customer Service and Development
- Leading and moderating internal and external discussions on complaints and quality problems.
Requirements:
- Completed technical training
- Experience in quality management and the Pressure Equipment Directive desirable
- Strong communication skills and a confident manner in dealing with customers
- Analytical thinking, structured and independent way of working
- Very good German and good written and spoken English skills
We offer:
- Performance-related remuneration
- Flexible working hours
- Possibility of mobile working
- Job bike offers
- Capital-forming benefits
- Christmas and vacation bonus
- 30 days vacation
- Open corporate culture in which communication at eye level is encouraged
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.