Who are we?
Equinix is the world’s digital infrastructure company®, operatingover 260 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
We recognize that many applicants hesitate to apply unless they meet 100% of the requirements. At Equinix, we value diverse experiences and backgrounds. If you're excited about this role and believe it challenges you, we encourage you to apply regardless of any reservations. As a Technical Lead, Critical Facility Engineer at Equinix, you will perform highly skilled preventative and corrective maintenance on critical facility systems. You will lead critical infrastructure operations, closely collaborate with global customers, facilitate vendor selection, and support the team during incidents, changes, in problem solving and maintenance activities. The focus is on complex task handling requiring highly skilled and independent judgement, while contributing to the development of new concepts and techniques for standard operating procedures. Supports the overall team. Facility/Infrastructure Maintenance
1. Oversees and performs skilled preventative and corrective maintenance on critical systems.
2. Resolves complex incidents, develops new procedures, and leads critical infrastructure operations.
3. Monitors the Building Monitoring System (BMS) and addresses advanced alarms.
4. Implements energy efficiency measures and inspects key systems like plumbing, fire suppression, and life safety.
5. Develops scopes for life-cycle maintenance and infrastructure projects.
Customer Satisfaction
6. Drives customer satisfaction by responding promptly to requests.
7. Conducts regular meetings to discuss operational activities.
Vendor Support
8. Facilitates vendor selection and directs their work to ensure compliance with standards.
9. Manages maintenance scripts, work approvals, and technical documentation updates.
10. Contributes to vendor performance reviews.
Site Administration & Incident Support
11. Manages site logs, permit data, and identifies process discrepancies.
12. Supports incident management, including responding to major failures and conducting Root Cause Analysis (RCA).
13. Identifies Single Points of Failure (SPOFs) and recommends improvements.
Work Orders & Additional Projects
14. Completes skilled work requests, installations, and system troubleshooting.
15. Leads infrastructure project activities and performs capacity management reviews.
Collaboration
16. Collaborates to resolve complex facility incidents and advises on repairs and maintenance.
17. Leads inventory planning and complex project implementation.
18. Extensive experience in critical facility maintenance.
19. Strong leadership and coordination skills.
20. Ability to manage vendor relationships and ensure compliance with standards.
21. Excellent problem-solving and incident management skills.
22. An unlimited employment contract
23. 30 days of vacation per year
24. Compensation for overtime or time off in lieu
25. Company pension contributions and retirement benefits
26. Subsidy for the use of public transportation and lunch
27. Job bike
28. Partial coverage of gym or sports club membership fees
29. Company stock program
30. Sports events and company activities
31. Work clothing
32. Great colleagues and a corporate culture where it's fun to contribute energy and initiative
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.