About the Role
Key customer activities will include:
1. Serving as the primary point of contact for the work stream and being a great partner to your direct customer counterpart, as well as project leadership and executives within the customer organization
2. Owning and leading change-related activities including, but not limited to, partner identification, change impact analysis, communications planning, training planning, readiness assessment, and adoption measurement
3. Hands-on development of communications and training materials that support a successful transition to Workday for key end-users
4. Maintaining the change management project plan tasks and providing mentorship to the customer on how these activities are impacted by functional achievements within the Workday methodology
Internal contributions will include:
5. Supporting ongoing innovation of the service offering and change management practice through contribution to team Objectives and Key Results (OKRS)
6. Participate in business development activities including estimating, drafting RFP responses, presenting our service to prospective customer leadership, and drafting SOW language
7. Lend expertise to ad-hoc internal initiatives where change management insight is required
About You
Basic Qualifications
8. 5+ years experience working with or Implementing a Tier 1 business software application such as: Workday, SAP, Oracle, PeopleSoft, ADP, NetSuite, FinancialForce or similar applications
9. 5+ years experience in HCM Deployment or Change Management on large transformation programmes that have included the following: HCM, Procurement or Supply Chain Management
10. 5+ years Consulting experience, either as an Internal Consultant or with a Consulting/Software Company
Other Qualifications
11. Ability to guide customer in strategic conversations and provide tactical, day-to-day support
12. Thrive delivering a thoughtful, consultative approach to change management that results in outstanding experiences for our customers
13. Experienced in leading others through changes to the way they work and how they interact with enterprise technology (strong preference for Workday-related experience)
14. Strong verbal and written communication skills in a customer-facing environment
15. Ability to travel up to 50% (under normal circumstances)
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.