With a turnover of more than EUR 200 million and over 7,000 customers, the MAIT Group is a partner for innovative digital solutions in product development, corporate management, and IT services. 900 MAITs (a neologism combining "mate" for partner, "AI" for artificial intelligence, and "IT") implement specific solutions at over 25 locations in Germany, Austria, Switzerland, and the Netherlands in close cooperation with their customers. At eye level. Pioneering. As a digitalization partner, MAIT utilizes the most innovative technologies from market-leading PLM, ERP, and IT providers such as Siemens, PTC, Abas, Comarch, HP, and HPE.
Team Leader IT Operations & Managed Services (m/f/d)
Full-time
Experienced professional
Application deadline: March 12, 2025
Exciting tasks await you
* Manage and further develop our technical team across multiple locations
* Plan, manage, and control team activities
* Ensure quality standards for managed services
* Transfer know-how and coordinate closely with the service desk (1st level support)
* Organize 2nd level support and manage external 3rd level service providers
* Establish and continuously improve standardized service management
* Visit customers together with the sales department
Qualifications
* Completed studies or comparable training with relevant professional experience
* Experience in team management, ideally in an IT system house
* Experience in providing managed services
* Enjoy customer contact and teamwork
* Solid knowledge of Windows systems, networks, and security
* Structured and reliable working style
* Class B driving license and willingness to travel
Additional Information
Please note that the MAIT Group does not accept unsolicited profiles from recruitment agencies. Candidates introduced unsolicited by agencies without a contractual agreement will not be entitled to remuneration if hired.
Benefits
Mobile working
Trust-based working hours and the option for mobile work support a healthy work-life balance.
Company fitness
We subsidize gym memberships and offer reduced rates at various fitness studios to promote fitness and well-being.
Dogs welcome!
We welcome animal colleagues! If your dog feels at home in the office, they are welcome at MAIT.
JobRad
Choose from city, mountain, e-bike, or racing bikes with JobRad. Promote health and environmental sustainability with your commute.
Working time accounts
Use your working time account for a better work-life balance, sabbaticals, or early retirement options.
Employee offers
Enjoy attractive offers from well-known brands in technology, travel, fashion, living, and more, directly from your office chair.
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