About the Role:
We are seeking a skilled
Freelance
Data Center Infrastructure and Network Operations Specialist
to support our mission-critical IT infrastructure. This role involves installation, configuration, maintenance, and troubleshooting of data center and network hardware, ensuring seamless operations in a high-availability environment. The ideal candidate combines hands-on technical expertise with strong problem-solving and project management skills.
Key Responsibilities:
* Perform
rack and stack operations
, cable management, and hardware installation.
* Test, install, and maintain copper, fiber, and power cabling.
* Conduct
functional testing, diagnostics, and break-fix activities
for data center hardware.
* Assist with circuit migrations, IMAC, and asset management.
* Replace and configure defective components (line cards, fibers, cables, etc.).
* Collaborate with server/network teams and vendors to resolve incidents.
* Manage SLAs, escalate issues, and ensure accurate documentation/reporting.
Qualifications:
* Bachelor's in
Computer Science, Electronics, or related field
(Associate/Technical Diploma acceptable).
* 5–8 years' experience
in data center infrastructure or DWDM systems.
* 3+ years
of hands-on network hardware installation and troubleshooting.
* Familiarity with
ITIL practices
and SLA/KPI governance.
* Fluent in
English
(written and verbal).
Technical Skills:
* Expertise in
fiber (MPO), copper cabling, and physical infrastructure management
.
* Knowledge of
IPv4/IPv6 networking principles
and troubleshooting.
* Proficiency with tools such as
VFL, OPM, OTDR, and BERT
.
* Experience with
remote access tools, storage arrays, and circuit testing
.
* Strong documentation and reporting abilities.