Job Description
Overview
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer's unique security application requirements.
Job Overview: The Logistics Coordinator – Returns, Transport & Customs will support our day-to-day operations in terms of logistics and supply chain activities. The job involves ensuring the correct transportation, scheduling, and inventory management for service delivery schedules. Also, the role is responsible for managing the end-to-end process of product returns, including inspections, RMA coordination, and repair supplier interactions.
Location: The role is based at Hofheim-Wallau | Germany
Responsibilities
1. Manage day-to-day logistics operations including transport scheduling, shipment tracking, and documentation.
2. Prepare and maintain shipping documentation and manage transport bookings with carriers and freight forwarders.
3. Ensure compliance with international customs regulations and manage import/export documentation in collaboration with our partners.
4. Coordinate Return Material Authorizations (RMA) with distributors, customers, and internal support teams.
5. Coordinate return logistics with repair suppliers, ensuring timely processing and communication.
6. Operation of warehouse and inventory management systems.
7. Provide general support across all spare parts supply chain activities, including warehouse operations, transport coordination, and planning.
8. Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
9. Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
10. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
11. Duties may be modified or assigned at any time to meet the needs of the business.
Qualifications
Your Profile:
12. Proven experience in logistics coordination, transport management, returns management, supply chain operations or similar.
13. Strong interpersonal skills with a positive, can-do attitude.
14. Verbal and written communication skills in German, good English skills.
15. Ability to participate effectively as part of a team.
16. Efficient time management skills and ability to prioritize.
17. Proficiency in MS Office products (Outlook, Excel).
18. Familiarity with ERP systems (MS Dynamics) is a plus.
We offer:
19. Competitive salary and benefits package (bike leasing, pension scheme).
20. Flexible working hours.
21. Flat hierarchies in an international environment, many opportunities for personal and professional development.
22. Opportunities to grow in an expanding organization.
NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.