Job Description
The Tribe Payments Settlement seeks a Product Owner to join our organization and make a significant impact.
This role combines Customer Journey Expert duties with key responsibilities, making you an integral part of the leadership team.
About the Role:
* Develop the squad's purpose, shape the product vision, and define steps to achieve it.
* Prioritize tasks, manage the backlog, and engage stakeholders to deliver exceptional value.
Key Responsibilities:
* Lead the squad in daily tasks structured in User Stories and Features.
* Structure and deliver improvements for IT solutions and processes used to assess, grant, implement, and monitor payment activity.
* Manage stakeholders, prioritize the backlog, and clarify the product vision to guide your squad.
* Deliver input to the leadership on status and plans, along with impediments, improvements, and dependencies.
* Be accountable for getting feedback from stakeholders and improving the squad's way of working and team performance.
Benefits:
* Opportunities to work on high-impact projects at the group level, collaborating with stakeholders from headquarters.
* Close collaboration with colleagues in Tech, leveraging experience to drive innovation and excellence.
Requirements:
* Strong analytical skills to recognize key information, identify problems, establish connections, and validate before acting.
* Deep knowledge of customer experience and payment process, integrating acquired knowledge into task performance.
* Strategic thinking to develop a long-term vision based on professional expertise.
* Ability to present solutions, roadmaps, and milestones to higher management, simplifying complexity and improving products and processes.
* Support for agile organization and teamwork, promoting continuous improvement and development.
Languages:
* Fluency in English.
* Additional languages considered as an asset.
Experience:
* Proven experience (ideally in banking/Payment environments) in Project Management/Product Management or Product Ownership (at least 5 years of relevant experience).
* Knowledge of payment/SWIFT Message.
* Capacity to interact with different stakeholders (internal/external) and negotiate contracts with providers.
* Master degree preferably in Economics/Finance.
* Good track record in change execution and goal achievement.