MUST CRITERIA: YOU MUST BE BASED IN THE EUROPEAN UNION.
Co-Founder & CTO (Founding Partner) — Build the AI-First Category Leader in Automotive
CARA is a founder-led, AI-First agent company reinventing how dealerships communicate with customers across the entire journey: answer every call, book faster appointments, resolve more requests on first contact, and deliver a brand-true experience 24/7 via voice, chat, and messaging.
We’re not inventing LLMs—we master their application to ship autonomous, enterprise-grade agents that plug into real dealership systems and move core KPIs: answer rate, speed-to-lead, FCR, NPS, service revenue.
We’re at day 0. If you’re top-1% talent and want outsized ownership and impact, read on.
The Role — A Founding Partner, Not an Employee
You’ll co-create company, culture, and platform from scratch. Your north star: turn CARA’s vision into a rock-solid, multi-tenant AI-SaaS that wins enterprise accounts fast and puts us on a clear path to #1 in dealer–customer communications.
AI-First, Always — How We Operate
* AI by default. Agents, automation, tool-use first; conventional software where it adds leverage.
* Production > prototypes. Reliability, security, measurable business impact. No demo theater.
* Data flywheel from day one. Instrumentation, feedback loops, continuous learning.
* Quality at scale. Offline/online evals, guardrails, prompt/version control, red-teaming.
* Responsible by design. GDPR-first, least-privilege, human-in-the-loop where it matters.
* Dogfood. We use CARA to run CARA.
Your 90-Day Outcomes (what “good” looks like)
* MVP live with first dealership: voice agent that answers inbound calls, classifies intent, books service/test drives, and hands off gracefully.
* Integration skeleton into a leading DMS/CRM + telephony (SIP/Twilio) with strict data isolation.
* Eval harness & dashboards for latency/cost/quality SLAs; red-teaming loop in place.
* Foundational platform: multi-tenant auth, audit logging, observability, CI/CD.
* Security baseline: GDPR controls, DPA draft, data residency, retention policies.
What You’ll Do
* Own the foundation. Choose the stack, design the architecture, write the first lines of code. Make the hard calls.
* Tame integrations. Turn CRMs/DMSs, scheduling and legacy APIs into our unfair advantage—and ship the first connectors yourself.
* Orchestrate agents (not models). Prompt/program tool-use, retrieval, workflows (LangChain/CrewAI/AutoGen or custom), with strong guardrails & evals.
* Engineer for scale & trust. Secure, observable systems; multi-tenant isolation; CI/CD; monitoring; incident playbooks.
* Establish AI-First practices. Prompt/data/version mgmt, synthetic data, continuous red-teaming, SLA-driven optimization (latency/cost/quality).
* Build an A-team. Recruit, mentor, and set a culture of speed, excellence, and true ownership.
What You Bring
* Founder DNA. Ambiguity-proof, ruthless prioritization, bias to action.
* Hands-on shipping record. You’ve built and launched complex, integration-heavy products in enterprise environments.
* SaaS architecture mastery. Multi-tenant, secure, performant systems that scale.
* Applied AI fluency. You wield OpenAI/Claude et al. via APIs to deliver business value, with strong MLOps/AgentOps hygiene.
* Full-stack pragmatism. From board-level strategy to 2am production debugging when it matters.
Nice-to-Have (makes you dangerous on day 1)
* Telephony/voice (SIP/Twilio; Elevenlabs), streaming ASR/TTS, call routing/QA.
* Security/compliance in the EU context (GDPR, data residency, ISO paths).
How We Work (and Win)
* We hire the best. Builders who want to grow aggressively with us.
* AI-First execution. Agents first, software second. Automate by default.
* Extreme ownership. No passengers. Everyone is a force multiplier.
* Customer-obsessed, enterprise-ready. Built for production realities, not labs.
* Challenger mindset. We benchmark the market leaders—and aim to surpass them.
Compensation — Real Equity, Real Upside
* Founder-level equity. A meaningful ownership stake, long-term aligned.
* Lean salary. Sensible founder pay to cover life; upside in what we build.
Location & Language
* EU-friendly time zones; Berlin/Hamburg presence a plus.
* English required; German is a strong plus for working with dealers/OEMs.
This Role Is Not for You If…
You’re optimizing for comfort, narrow scope, or title without accountability. We expect intensity, pace, and results—and match it with outsized equity and the opportunity to build the #1 platform in the space.
If you’re a builder who wants to own the outcome, think AI-first, and help us overtake incumbents, let’s talk.
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