Additional Information
Job Number
Job CategoryProperty Leadership
LocationJW Marriott Hotel Berlin, Stauffenbergstrasse 26, Berlin, Berlin, Germany, 10785
ScheduleFull Time
Located Remotely?N
Position Type Management
The Opportunity
JW Marriott Berlin represents a flagship luxury address within Marriott International's premium portfolio in Europe. As General Manager, you will be entrusted with leading a complex, high-profile operation in one of Europe's most dynamic capital cities, balancing brand stewardship, owner partnership, commercial performance and people leadership at the highest level.
This role calls for an experienced luxury General Manager with the gravitas to represent the JW Marriott brand, the commercial acumen to drive sustainable results, and the emotional intelligence to lead a diverse, high-performing team in a culturally rich and fast-moving market.
Role Purpose
The General Manager is fully accountable for the overall performance of JW Marriott Berlin, including financial results, brand execution, guest experience, associate engagement, owner relations and long-term asset value. You will act as the cultural and strategic leader of the hotel, ensuring alignment with Marriott's luxury standards while creating a distinctive, locally relevant experience.
Key Accountabilities
Business & Commercial Leadership
* Deliver strong financial performance across all revenue streams, with full ownership of P&L, budgeting, forecasting and long-term business planning
* Drive topline growth through effective commercial strategy, pricing, distribution and market positioning
* Balance short-term performance with long-term asset value and brand integrity
Brand & Guest Experience
* Champion the JW Marriott brand ethos, ensuring consistent delivery of luxury service standards
* Create memorable, emotionally resonant guest experiences that reflect both the brand and the destination
* Act as brand ambassador for JW Marriott Berlin internally and externally
People & Culture
* Build, lead and inspire a high-performing executive committee and leadership team
* Foster a culture of accountability, inclusion, development and wellbeing aligned to Marriott's People Brand
* Develop strong succession pipelines and invest in leadership capability at all levels
Owner & Stakeholder Partnership
* Build a trusted, transparent and value-driven relationship with ownership
* Act as the primary interface between Marriott International, ownership and key external stakeholders
* Provide clear, data-led communication and strategic insight to support decision-making
Operational Excellence & Risk
* Ensure operational discipline, compliance and risk management across all functions
* Lead with a strong focus on quality, safety, sustainability and reputation management
* Navigate complexity with calm, decisive leadership, particularly during periods of change
Experience & Background
* Proven General Manager experience within luxury or upper-upscale hotels, ideally in a major city or flagship environment
* Strong commercial background with experience leading complex operations (rooms, F&B, meetings & events)
* Experience working with demanding ownership groups and delivering results in competitive markets
* International experience strongly preferred; German language capability essential
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.