Location: Bonn, Munich Microsoft 365 Copilot Engineer (all genders) The Fraunhofer Society (www.fraunhofer.de) is one of the world's leading organizations for application-oriented research. 75 institutes develop groundbreaking technologies for our economy and society – more precisely: 32,000 people from the fields of technology, science, administration, and IT. They know that those who come to Fraunhofer want to and can make a difference. For themselves, for us, and for the markets of today and tomorrow. Your new role is based at Fraunhofer headquarters in the "B37 Central IT Service Center" department: in the "Fraunhofer Microsoft 365 Operations" team. Here, company-wide IT infrastructure services with a focus on cloud and collaboration technologies (such as Microsoft 365 and Microsoft Entra ID/Azure Cloud) as well as AI-supported services (e.g., Microsoft 365 Copilot or GitHub Copilot) are managed and further developed for our internal customers in all Fraunhofer Institutes and for Fraunhofer Headquarters. You will work in an interdisciplinary team at our Bonn or Munich location on exciting and innovative topics. We operate and develop a large Fraunhofer private cloud on-premises (with data centers in Munich, Birlinghoven, and Frankfurt). At the same time, we design the use of public cloud services—especially Microsoft 365—and drive the introduction of AI services such as Microsoft 365 Copilot within the Fraunhofer Society. As a Microsoft 365 Copilot Engineer, you will be responsible for the further development and management of the Microsoft 365 Copilot environment, as well as for topics such as GitHub Copilot within the Fraunhofer Society. Here's where you make a difference Development and support of the Copilot environment: You will develop and support the Microsoft 365 Copilot environment within the Fraunhofer-Gesellschaft. This role requires extensive expertise in the Microsoft 365 environment and AI-powered services and is of great importance to our digital innovation capabilities. Collaboration and integration: You will work closely with colleagues from various teams to continuously improve the functionality and integration of Microsoft 365 services, especially Copilot features. Security and compliance: You will implement and maintain security policies and compliance measures for Microsoft 365 applications, especially Microsoft 365 Copilot. In doing so, you will ensure that all systems comply with strict data protection and compliance requirements and that data integrity within the Fraunhofer Society is maintained at all times. Support and training: You will support internal users and provide training on the features and best practices of Microsoft 365 Copilot. In doing so, you will ensure that our employees can use the new Copilot tools effectively and efficiently. Project management for implementation and optimization: You will be responsible for planning and managing projects for the implementation and optimization of Microsoft 365 Copilot services. These strategically important projects contribute significantly to digital transformation and increased efficiency in our institutes. Expansion of Microsoft Copilot with custom agents: You will design and create your own Microsoft Copilot agents (using Microsoft Copilot Studio) to tailor Microsoft 365 Copilot to our operational processes and needs. In doing so, you will take into account all necessary requirements (e.g., suitable data sources, permissions, and technical infrastructure) for their secure and successful use. Operation and continuous improvement: You will ensure the smooth operation and continuous development of the Microsoft 365 Copilot tools. In doing so, you will guarantee high service availability and a high level of user satisfaction. You will support the operation of the GitHub Copilot infrastructure, which provides Fraunhofer Society software developers with an AI-powered tool. This is what you bring to the table Completed university degree in computer science, engineering, or a comparable field. Extensive experience with Microsoft 365 and the underlying cloud technologies (Microsoft Entra ID/Azure Cloud) and, ideally, initial experience with Microsoft 365 Copilot or comparable AI-based assistance systems. Ideally, certification as Microsoft 365 Certified: Administrator Expert or comparable qualification, as well as automation skills, e.g., with PowerShell and Ansible, and practical experience with CI/CD pipelines (GitLab/GitHub) and DevOps methods. Knowledge of Copilot agent development (e.g., with Microsoft Copilot Studio) and the necessary prerequisites (e.g., with regard to required licenses, permissions, and data connections) is welcome. Exceptional interest in innovative technologies and new IT trends. Business fluent German and very good English Team orientation and a solution-oriented and independent way of working What we offer you A modern and innovative working environment in a highly motivated and open-minded team A high degree of freedom in shaping your area of responsibility Excellent training and development opportunities Flat hierarchies and an appreciative work culture Flexible working hours and the option of mobile working Numerous sports and health offers as well as a discounted Germany Ticket Jobticket We value and promote the diversity of our employees' skills and therefore welcome all applications – regardless of age, gender, nationality, ethnic and social origin, religion, ideology, disability, sexual orientation, and identity. Severely disabled persons with equal qualifications will be given preference. The weekly working time is 39 hours. The position can also be filled on a part-time basis. Employment, remuneration, and social benefits are based on the collective agreement for the public sector (TVöD). In addition, Fraunhofer may grant performance- and success-related variable remuneration components. With its focus on future-oriented key technologies and the exploitation of results in business and industry, the Fraunhofer Society plays a central role in the innovation process. As a guide and driving force for innovative developments and scientific excellence, it helps shape our society and our future. Ready for change? Then apply now and make a difference! Once we have received your online application, you will receive an automatic confirmation of receipt. We will then contact you as soon as possible to let you know how to proceed. If you have any questions about this position, please contact: Mr. Daniel Mertens Phone: 49 228 62974-1677 and Mr. Ingo Mohr Phone: 49 228 62974-1681 Fraunhofer Headquarters www.fraunhofer.de Reference number: 83223