DESCRIPTION
Want to help develop the next generation of multilingual and engaging AI systems that are grounded in real-world information? Join us! We are looking for an experienced and talented Sr. Technical Program Manager to help us develop state-of-the-art LLMs within Amazon Artificial General Intelligence (AGI) that excel at leveraging a broad range of information, provide engaging responses and operate across multiple languages.
What will you do? As a Sr. Technical Program Manager, you will be responsible for identifying, scoping, and delivering end-to-end projects. You will be comfortable working across science and engineering disciplines, time zones, and partner organizations. You are able to dive deep into technical challenges to help guide the team to focus on the most critical problems, escalating issues when needed. You thrive in high-ambiguity situations, building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. You are able to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
Key job responsibilities
- Working with cross-functional teams to ensure roadmap priorities meet customer needs and facilitate the implementation of the programmatic solutions.
- Create awareness of cross-functional inter-dependencies and establish prioritization for plan execution to minimize disruption on daily operations.
- Communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information.
- Collaborate with the business/customer, science, engineering, and other internal teams to scope and deliver against ambitious goals for Amazon AGI
- Foster a constructive dialogue, harmonize conflicting views, and lead the resolution of contentious issues (build consensus).
- Leverage your technical understanding of web search and LLMs to highlight projects risks, look around corners and help the team deliver efficiently.
- Proactively solve day-to-day strategic and technical challenges.
BASIC QUALIFICATIONS
- Experience in technical product or program management
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience in software development
- Experience in technical program management working directly with software engineering teams
- Excellent oral and written communication skills