Senior Demand & Supply Planner
A little bit about us
Nestlé Nespresso SA is a pioneer and is widely regarded as one of the top references in the field of high-quality portioned coffee. The company works with more than 168,550 farmers in 18 countries through its AAA Sustainable Quality™ Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.
In 2022, Nespresso achieved B Corp™ certification – joining an international movement of over 9,700 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.
Headquartered in Vevey, Switzerland, Nespresso operates in 96 markets and has over 14,000 employees. In 2024, it operated a global retail network of 818 boutiques. For more information, visit the Nespresso corporate website: www.nestle-nespresso.com.
Position Summary
We are seeking a Senior Demand & Supply Planner to play a key role in ensuring strong forecast accuracy across the Canadian Nespresso portfolio. This role is critical in enabling high customer service levels by having optimized inventory, while minimizing distribution costs. Acting as a subject matter expert for the end-to-end Plan to Execute process and the Monthly Forecast Review, you will partner closely with Commercial, Finance, and Supply Chain teams to support effective business decision-making.
A day in the life of a Senior Demand and Supply Planner
* In this role, you combine analytical rigor with strong cross functional collaboration
* You lead and facilitate the ‘Monthly Business Planning (MBP) cycle, challenge assumptions, highlight risks and opportunities, and help drive consensus on the demand plan
* You actively monitor forecast performance, inventory levels, and supply plans, while supporting continuous improvement initiatives that enhance supply chain efficiency and on shelf availability across Canada
* You also act as Canada’s voice with our global production and allocation teams at Nespresso Canada, proactively flagging supply gaps, quantifying associated risks, and advocating for adjustments to supply plans to ensure Canadian business needs are fully supported
Main KPIs
Success in this role is measured through key planning and service indicators including
* forecast accuracy and bias (M1 / M3)
* demand plan accuracy (DPA)
* inventory coverage (stock cover)
* stock availability
* inventory turns (working capital)
* targeted customer service levels (fill rate)
* Waste & destruction
With a strong sustainability mindset, you will be responsible for proactively identifying risks of product expiry at least three months in advance and working closely with Marketing teams to accelerate sell through, with the objective of achieving zero waste and zero product destruction.
You are also accountable for delivering timely, high quality KPI reporting and actionable insights to support operational and business reviews.
You will also
* Act as a trusted advisor to cross functional partners
* Contribute to portfolio and product lifecycle management (launches, phase-in/phase-out discontinuations)
* Proactively manage inventory and supply risks
* Ensure optimal stock allocation across our distribution network (4 DCs) to support high service levels for our retail boutiques and ecommerce operations across Canada
* Balance availability with network constraints, which will help optimize fulfillment flows and delivery costs while maintaining healthy inventory levels
* Act as a change agent, you will lead or support process improvements, system enhancements, and continuous improvement initiatives, while ensuring compliance with Nestlé and Nespresso standards, ethics, and quality requirements
What will make you successful?
As a successful candidate, you will enjoy working in a highly energetic, fast-paced, and exciting environment.
THE ‘MUST’ HAVE
* A positive, solution‑driven attitude, bringing strong energy, optimism, and a collaborative mindset to complex challenges
* University degree or equivalent combination of education and experience
* Must have 3-5 years of progressive and successful supply chain experience including demand planning
* Excellent knowledge of MS Excel & Power BI
* Team player, with excellent communication skills and demonstrated ability to work effectively across all functions and levels of the organization
* Strong analytical and problem-solving skills, coupled with highly organized approach
* Bilingual (English and French)
THE ‘NICE TO’ HAVE
* Experience of having worked in a similar environment to an International Company
* Tools knowledge: OMP, IML, APO
* Experience implementing LEAN concepts and tools
We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting Supply Chain career you’ve always wanted.
Benefits of working at Nespresso
* Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
* Company matched pension plan
* Flexible and hybrid work arrangements
* Possibility to work on ‘summer hours’ year-round (finishing the week on Fridays at 12:00 p.m.), provided certain conditions are met
* Excellent training and development programs as well as opportunities to grow within the company
* Bonus eligibility
* Free Headspace Account – guidance to create habits to support your mental health
* Free Nespresso Coffee Machines and $100 monthly coffee credit Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
* Additional discounts on a variety of products and services offered by our preferred vendors and partnerships
What you need to know
We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.