Overview
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Job Title
Head of Fintech Compliance & Risk
Responsibilities
* Develop, implement, and maintain a robust compliance framework and risk management strategy tailored to the provision of financial services within a digital ecosystem.
* Oversee and manage all aspects of our Anti‑Money Laundering (AML) compliance framework across all group regulated and non‑regulated entities, ensuring alignment with global standards and local regulatory requirements.
* Oversee and maintain a robust risk framework with a primary focus on credit and operational risk across all fintech operations.
* Ensure full compliance with card scheme regulations (e.g., Visa, Mastercard) and manage all aspects of Payment Card Industry Data Security Standard (PCI DSS) compliance related to our central payment processing systems.
* Act as the primary point of contact for regulatory bodies, financial partners (banks and payment service providers) and auditors regarding compliance and risk matters.
* Lead, mentor, and manage the compliance and risk teams, promoting professional development and a culture of integrity, transparency, and high performance.
* Collaborate with product, engineering, and operations teams to embed compliance and risk controls into new and existing products and processes.
Qualifications
* 10+ years of professional experience in compliance, risk management, or a related field within the financial services or fintech industry. A degree in Law is considered a plus.
* Extensive experience with Anti‑Money Laundering (AML) regulations and the implementation/management of associated controls, along with a proven track record in managing card scheme compliance and PCI compliance programs.
* Outstanding communication skills in English (both verbal and written) and the ability to convey complex legal concepts and arguments in simple words for an audience of non‑experts.
* Demonstrated ability to manage people, foster a positive but rigorous culture, and lead a team in a fast‑paced, multinational environment.
* Exceptional analytical and problem‑solving skills and the ability to solve complex tasks in a legally accurate yet pragmatic and timely manner.
* Certifications such as Certified Anti‑Money Laundering Specialist (CAMS) or similar professional risk/compliance credentials.
Benefits
* Hybrid working model: 2 days a week on our beautiful Berlin campus for face‑to‑face collaboration.
* 27 days holiday with an extra day on the 2nd and 3rd year of service.
* Educational budget of €1,000, language courses, parental support, and access to the Udemy Business platform.
* Health and wellness: Health Checkups, Meditation, Gym & Bicycle Subsidy.
* Cash and equity: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan.
* Food and retail perks: Digital Meal Vouchers, Food Vouchers, Corporate Discounts.
Ready to join our team?
If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!
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Equal Employment Opportunity
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring – therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You’re welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
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