<p></p><p>We are seeking a Customer Service Representative to join a leading medical technology company in Munich. This role plays a key part in supporting customers, coordinating internal processes, and ensuring efficient order and service management.</p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer support and coordinate communication with internal departments and external partners</li><li>Prepare quotations and manage customer orders from receipt to completion</li><li>Create and monitor service orders, ensuring timely follow-up</li><li>Process invoices, credit notes, and warranty claims</li><li>Support sales administration, invoicing, and receivables management</li><li>Coordinate import/export activities and prepare relevant documentation</li><li>Assist with trade show administration and sales team travel arrangements</li><li>Maintain accurate customer records within the ERP system</li></ul><p><br></p><p><strong>.</strong></p><p><strong>Requirements</strong></p><ul><li>Commercial or business administration background</li><li>Experience with import/export processes and customer service operations</li><li>Strong communication, organisational, and problem-solving skills</li><li>Customer-focused, professional, and detail-oriented approach</li><li>Proficiency in Microsoft Office applications; ERP experience is advantageous</li><li>Fluent German language skills, both written and spoken (B2 level minimum)</li><li>Team-oriented, reliable, and adaptable</li></ul><p><br></p><p><br></p><p><strong>What We Offer</strong></p><ul><li>Competitive salary and benefits package</li><li>Flexible working arrangements, including hybrid working option</li><li>Generous annual leave allowance</li><li>Insurance and wellbeing benefits</li><li>Supportive and collaborative working environment</li><li>Employee discounts and additional company benefits</li></ul><p></p>