Food and Drinks Manager (m/f/d) at Waldorf Astoria Berlin(
Job Number:
HOT0C4LF)
Work Locations
:Waldorf Astoria BerlinHardenbergstrasse 28Berlin10623
A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
What will I be doing?
As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
1. Manage all Food and Beverage Outlet operations
2. Maintain exceptional levels of customer service
3. Ensure compliance of brand standards
4. Recruit, manage, train and develop the Food and Beverage team
5. Manage guest queries in a timely and efficient manner
6. Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
7. Set departmental targets and objectives, work schedules, budgets, and policies and procedures
8. Develop menus with other members of Food and Beverage team
9. Accountable for monthly stock takes
10. Incentivise team members to maximize sales and revenue
11. Carry out annual and mid-year appraisals with Managers under your responsibility
12. Evaluate guest satisfaction levels with a focus on continuous improvement
13. Ensure communication meetings are conducted and post-meeting minutes generated
14. Be environmentally aware
15. Assist other departments wherever necessary and maintain good working relationships
16. Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
17. Management and/or supervisory Food and Beverage experience
18. Able to meet financial targets
19. Ability to comply with all Food and Beverage brand standards
20. Ability to work under pressure
21. Excellent grooming standards
22. Willingness to develop team members and self
23. Flexibility to respond to a range of different work situations
24. Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
25. Degree in relevant area
26. Passion for delivering exceptional levels of guest service
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Schedule
:Full-timeBrand:Waldorf Astoria Hotels & Resorts
Job
:Food and Beverage