WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT MARBURG, GERMANY!
Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.
1. Client in 190+ countries
2. 6000+ Engineers
3. 200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people your journey with Excis and grow with us!
What You’ll Do:
4. Provide end-user support for Windows 7–10, Active Directory, GPOs, Office 365, hardware troubleshooting, antivirus solutions, and helpdesk ticketing systems; manage mobile devices (iOS/Android) and ensure device security through enterprise encryption.
5. Diagnose and resolve technical issues efficiently using strong analytical and troubleshooting skills; manage Windows devices via Active Directory and meet service expectations through effective multitasking and SLA adherence.
6. Deliver excellent internal customer service through clear communication and relationship-building; remain adaptable in a dynamic IT environment and available for off-hours or weekend support when needed.