We are looking for a proactive Incident Management Specialist to strengthen our IT resilience and support the continuous stability of our digital ecosystem. Strategic & Operational Incident Management
Shape and refine incident response practices and procedures.
Analyze incident trends and drive long-term improvements aligned with global standards.
Act as a communication bridge across IT, security, and business units during critical events.
Detect weaknesses in the IT environment and recommend preventive actions.
Deliver training initiatives to reinforce incident response skills.
Run simulation exercises to validate preparedness and support continuity efforts.
Compliance & Governance
Keep up with evolving regulatory requirements affecting incident management.
Ensure internal processes meet or exceed compliance expectations.
Support alignment of major improvements with global governance directives.
Use daily data insights to guide incremental improvements.
3 years minimum of experience in a related IT or financial services role.
Good command of Microsoft Office and SharePoint exposure to JIRA or Service Management tools is a plus.
Excellent English French or German is an advantage.