Job Description:
PC Support Manager – TS/SCI required
Transform technology into opportunity as a PC Support Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a PC Support Manager, you will help ensure today is safe and tomorrow is smarter. Our work depends on PC Support Manager joining our team to support INCOM Army.
HOW A SENIOR PC SUPPORT MANAGER WILL MAKE AN IMPACT
* Responsible for overall personal computer activity.
* Establishes and implements PC policies, procedures and standards, and ensures their conformance with information systems goals and procedures.
* Studies and projects PC resource requirements including personnel, software, equipment and facilities, and makes recommendations to management.
* Maintains currency in new developments and technology.
* Provides for the training of department staff and end users.
* Directs setup and maintenance of library and materials for end user reference and reviews department staff. Ensures that security procedures are implemented and enforced.
* Provides leadership in th effective use of internal data processing, automated office systems and data communications. May also manage LAN services.
* Conducts hardware maintenance and minor installations on equipment listed in the specified task order and understands the inter-operational relationships of all components to the extent required to perform maintenance services
* Undertakes minor system tasks (e.g., loading software, rebooting systems) in support of hardware maintenance and operations functions
* Installs and incorporates new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions)
* Operates and applies automated hardware management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade hardware
* Plans, executes, and provides recommendations for preventative maintenance as approved by government personnel
* Provides recommendations on spares, spares program, planning, and tracking operational spares and bench stock
* Provides technical assistance to responding field service personnel
* Assists in repairing computers, printers, digital senders, etc.
WHAT YOU'LL NEED TO SUCCEED:
* Education: Bachelor's Degree with 12 years of experience or Master's Degree with 10 years of experience
* Security Clearance Level: TS/SCI
* Required Certification(s):
o DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
o IAT II 8570/8140 Baseline Certification Security+ or equivalent
o Required Computing Environment Certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, Azure Administrator Fundamentals etc
* Location: On Customer Site
* Additional:
o Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
o Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity
o Travel may be required to support the mission
GDIT IS YOUR PLACE:
* 401K with company match
* Comprehensive health and wellness packages
* Internal mobility team dedicated to helping you own your career
* Professional growth opportunities including paid education and certifications
* Cutting-edge technology you can learn from
* Rest and recharge with paid vacation and holidays
#GDITINSCOM
#I2TS4
#GDITArmy
The likely salary range for this position is $106,371 - $40,564. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA VA Charlottesville